PC Lifecycle/Asset Management

Job Description



Telecommute:  

Experience:  6 - 8 years

Degree:  BA

Compensation:  Competitive


Title: PC Lifecycle Management
Location: Duluth, GA
Type: 3 Month Contract to hire
# of Pos: 1
W2 only:

Position Summary
CCCi’s client is currently seeking a PC Lifecycle Management professional focused on managing and reducing our clients’ total cost of ownership (TCO) for a 3 month contract-to-perm. The selected individual will provide project management and thought leadership for the implementation of TCO best practices as it relates to all phases of PC lifecycle management.

Key Responsibilities
- Project management and thought leadership for the implementation of client TCO best practices related to all phases of lifecycle management including refresh planning, acquisition, deployment, support, and recovery of PC assets, resulting in best-in-class cost structure
- Client TCO Metrics - data mining, formatting, and communicating PC distribution, warranty, and age data to upper management with recommended actions
- Budget Management - creating Capital Appropriation Requests and managing spend, ensuring replacement and refresh programs are prioritized to utilize available budget and facilitate the recovery and re-deployment of older but still capable PC models, and ensuring out-of-warranty PC's are repaired or replaced to make effective use of budgets
- Support our client’s PC solution portfolio by establishing, auditing, and tracking PC standard configurations and pricing
- Technology Refresh – proactively refresh PC’s based on age and job function
- Supplier Relationship Management - Manage and develop a $6-7M (annual) relationship with Dell for internal-use desktops, notebooks, and servers, including managing complex global issues to resolution and ensuring business continuity and contract compliance.
- PC Lifecycle Management - Managed Refresh operations
- Manage PC deployments through mass refreshes based on PC age and user job function
- Managed prioritization, user selection, communication, and status reporting for all users
- Work with business partners to ensure all proper requirements and supporting deliverables are documented
- Standardize on the appropriate number of PC models and configurations, defining/enforcing entitlement policies
- Budget management - Manage expenses ($600K annually) including P-card ordering/monthly audits
- Confirm monthly charge-outs and deferrals: PC non-return charges via Global Centralized Vendor Invoicing (GCVI), Review and update the PC Out-of-Warranty process including spreadsheet maintenance and spend thresholds
- PC Operations Lab support - Order supplies and PC accessories for inventory
- Management Reporting - Monthly Global Client Computing and CIO operations slides
- Quarterly Central Spend slides Supplier Relationship Management
- Define and improve the quality of services delivered in the planning, logistics, deployment, invoicing, and disposal processes
- PC supplier - Responsible for managing and developing a $6-7M annual relationship for internal-use PC's, including managing complex global issues to resolution to ensure business continuity, and assessing contract compliance (metrics, pricing) and taking corrective action
- Audit price file and master quotes
- Review service and product quality metrics and ensure resolution for issues not within service-level agreement
- Enter Supplier Performance Evaluation data each month to ensure operational and process fidelity

Basic Requirements
- Bachelor’s Degree in Computer Science, or Management Information Systems
- 6+ years overall IT experience
- Excellent verbal, written, and interpersonal communication skills in the English language
- Ability to prioritize multiple tasks and projects while maintaining deadlines

Preferred Requirements
- Strong technical background
- Software – Microsoft: Windows XP, Windows 7, Windows 8, Office 2003/2007/2010 (Excel, Word, PowerPoint, Outlook)
- Intermediate to advanced skill level in Microsoft Excel 2010 and Microsoft PowerPoint 2010
- Hardware – Dell: Latitude notebook / netbook / tablet / Ultrabook PC’s, Optiplex desktop PC’s, Precision workstation PC’s
- Knowledge of Remedy and reporting macros
- PC Lifecycle Management

Other
- Local Candidates ONLY
- No 3rd Parties
- Any offer of employment is contingent on the successful completion of a full background check and drug screen
- Sponsorship is not being offered at this time.

Job Requirements


PC, Lifecycle Management, Deployments, Refresh, POS, planning, logistics, deployment, invoicing, disposal, Recovery, Audit, Dell, Latitude notebook, netbook, tablet, Ultrabook, Optiplex desktop PC’s