Inspired imagination and achievement. That's what distinguishes the Lockheed Martin career experience. We invite you to explore opportunities with a systems integration leader that is all about defining the future with the technical solutions that change our world in real and measurable ways. At Lockheed Martin, what you achieve makes a difference on a global scale.
You will join those who are making our world safer, smarter and better in areas as diverse as aerospace, commercial information management, intelligent transportation systems business enterprise solutions, software and systems development and beyond. Lockheed Martin technology is there at the moment of truth for some of our most vital institutions on earth. You can be too. Achieve all you can imagine with a Lockheed Martin Career.
Quality Assurance Analyst Sr
Security Clearance: Public Trust
Experience supporting the ATF and/or USMS IT environment, flowcharting software, using spreadsheet software in analyzing performance data, collecting data and producing various types of metric reports.
Experience creating and reviewing Quality related plans, standards, processes, and procedures.
Trained in six sigma methodologies or the equivalent.
Experience working various projects and interfacing with the many functional support and customer organizations
ITIL Foundation certified
Above average use knowledge of the Microsoft Tool suite
Knowledge of ITIL best practices and processes; Infrastructure IT development, test, and deployment process and general CMMI application development methodologies
Excellent oral and written communication
This position is to recruit talented candidates who have direct experience supporting the ATF and USMS business process improvements activities under the ESA IV Program. The position will interface with program employees, customers, and mangement to facilitate business process improvement activities. This includes establishing and documenting QA/QC processes / procedures / instructions, documenting a QAP/QASP, reviewing other program plans, evaluating process data, re-engineering processes, ensuring continuous service improvements, and measuring effectiveness according to the various standards required by the program.
The person will provide overall Program Quality Assurance, Quality control, and ITIL Continuous Service Improvement within LM program across functions, non-technical / technical groups, and subcontractors; all in accordance to ESA IV federal standards and ITIL framework
The person in this position will be responsible for establishing processes for continuous service improvement and lean processes for program initiatives. Ensure compliance and accountability for service assurance. Develop and implement quality and continuous improvement programs to minimize risks to the government. They will provide guidance and survey, analyze and address user requirements, information infrastructure issues and assistance to the functional managers in establishing, implementing appropriate processes within their functional areas. This person will direct the migration from the existing environment to the ITIL process and tailor these processes to meet ESA IV (ATF/USMS) specific requirements and fully leverage available supporting tool suites and electronic workflow and escalation capabilities. This person will also work to progressively improve the maturity of the ITIL/CMMI process execution over time. This individual will lead process improvement activities in accordance with Lean Six Sigma for the program
Main responsibility will be for quality assurance/control planning and implementation; deliverable tracking; ITIL Assurance planning, transformation, audits; ISO planning and certifications, Continual Service Improvement (centralized dashboard reporting, proactive reporting, general reporting); Lean Six sigma Events; on-going CSI analytics/actions
Will have experience working with the many functional organizations and support groups within LM, the customer, and other service providers required to complete the customer service management functions for an Enterprise Service Delivery Contract.
Will support development and delivery of all applicable contract documents, LM internal program documents, reports, customized processes/procedures, mitigate/investigate issues, and other tasks/activities required to support successful execution of all identified requirements and responsibilities across all functional and program areas
Will support the delivery of services that continuously meet NRC and LM specified performance standards, deliverables, and Service Level Agreements are continuously met in entirety. Will communicate and work directly/indirectly with the customer and with all ESA IV (ATF/USMS) Program functional areas and other service providers to meet these standards.
A Total Value package.
There is much to be said about the Lockheed Martin Total Value package. Part of the package involves a commitment to develop top talent from within as well as provide access to a wide range of training programs and services. There is also the opportunity to work in exceptional environments marked by: Project Significance, Quality People, Recognition, Learning and Development, Internal Career Mobility, Competitive Pay, Excellent Benefits.
A commitment to your work/life balance.
Part of the Lockheed Martin experience includes a focus on work/life satisfaction. We offer programs and policies that include: Flexible/Alternative Work Schedules and Casual Dress at many locations, Telecommuting, Tuition Assistance, Employee Assistance Program, Fitness Centers, Birth/Adoption Leave, Domestic Partner Benefits, Adoption Assistance.
At Lockheed Martin, we are driven by innovation and integrity. We believe that by applying the highest business ethics and visionary thinking - everything is within our reach, and yours.
We invite you to explore the possibilities with one of the foremost systems engineering, software and systems integration companies in the world.
Exceptional choices in careers, challenges, and locations across the nation.
Lockheed Martin Aeronautics
Join in designing, building and supporting the world's most sophisticated military aircraft. Your involvement may include:
- The multiservice F-35 Joint Strike Fighter (JSF)
- The proven multirole fighter F-16
Lockheed Martin Space Systems
Lay the foundation for future space systems. A sampling of programs includes:
- The world's most powerful and advanced telecommunications satellites for government,civil and commercial interests
Lockheed Martin Electronic Systems
Pioneer, integrate and deliver cutting-edge technologies across three key areas: maritime systems and sensors, missiles and fire control programs and platforms, training and transportation solutions
Lockheed Martin Information Systems & Global Services
Delivers world-class solutions and advanced technology globally across a broad spectrum of domains.
Diversity and inclusion
What we believe...what we live. You will find that we are both a uniquely diverse and unified team; reflecting many cultures and points of view.
An Equal Opportunity Employer.
Job Number: 233358BRCBP
Lockheed Martin Corporation
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