Application Support Responsibilities include but are not limited to: 

• Works directly with users to resolve complex technical issues.
• Plays a role in the creation of new technical test and production environments and establishes appropriate standards and strategies for these environments.
• Assists in release planning. Works with the development team to ensure that any new release takes place with minimal impact.
• Uses a variety of tools and techniques to isolate, diagnose, and resolve application issues.
• Collects, summarizes, and clearly articulates information on software-related issues to the development teams.
• Manages application servers by monitoring the logs and statistics reports, updating the server software as appropriate.
• Ensures adequate backup and disaster recovery exists.
• Administers and monitors software integrations as required.
• Interacts with the Help Desk, the Network Operations Center, Data Center engineers, and other staff to provide second and third level support for enterprise-wide applications as well as other applications within the enterprise.
• Implements and puts into practice pro-active monitoring for better availability and performance.
• Document systems, processes, and procedures.
• Performs regular data security reviews.
• Performs application and system Disaster Recovery planning and exercises for Business Continuity.
• Automates standard procedures where possible.
• Conducts yearly user license analysis

 
Application Support SKILLS: 

• Demonstrated ability to analyze complex data and communicate complex technical analysis to technical and non-technical audiences
• Strong technical skills with the ability to coordinate, manage, and ensure the success of product deployments
• Excellent problem solving, organizational, and analytical skills

 
Application Support SPECIALIZED TRAINING:
• Oracle SQL, Oracle Client Server, Oracle PL/SQL, MS SQL, MS Access, Foglight or other monitoring tools
• Experience with Active Directory and Windows security.
• Technical Architecture: RDBMS System Implementation and Planning
• Self-starter with ability to organize work for others
• Excellent relationship-building and client-partnering skills
• Strong interpersonal, written/verbal communication skills
• Ability to work well under pressure and work on multiple tasks simultaneously
• Must be available to work flexible hours 

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Why Veredus?

Candidates work with a professional Recruiter whose average experience is eight years in the industry. That means they have intimate knowledge of the Information Technology industry and market trends - who is in demand now and who will be next. Your Veredus Recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and desires. They also counsel their candidates in resume writing, interviewing, and career planning so when there’s a position you really want, you’re fully prepared to get it. Additionally, Veredus provides full benefits starting Day 1, and at virtually no cost to you.

• Medical
• Dental
• Vision
• 401K
• Life Insurance ($20,000 benefit)
• ATOP - Accrued Time Off Program
• Consultant Lunches and Outings
• Consultant Web-Site
• Name Plates
• Care packages/Survival packs
• Dedicated Consulting Services Representative

Veredus has been recognized as one of the “Best Staffing Firms to Work For' by Staffing Industry Analysts the last 3 years in a row.

Nervous about an upcoming interview? Want to be as prepared as possible?

Click on the link below and you will have access to the Veredus Interview Prep Video - culled from hundreds of years of collective experience in preparing candidates for that all important job interview:

http://vereduscorp.com/career-center/

Veredus Corporation is an EEO/Affirmative Action Employer M/F/D/V.

Drug testing may be required; please contact Recruiter for more information.