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Project Details

Network Architect

Glotel
Negotiable

Dallas, Texas

Description

 

Company Description


 

Our client's industry relies on fast-paced technology and they are currently one of the top leading data and voice communication providers in the world. Serving millions of customers worldwide; they were named as one of Fortune Magazines "Most Admired Companies".

This recognition has been maintained by a history marked with consistent expansion, innovation, growth and success. It is also due to the ability to retain its talented, diverse and growing workforce. In this era of expanding communications and entertainment our client offers their employees challenging and rewarding career opportunities!

  

Job Details

  

Position:          Voice Network Architet

Location:         Research Triangle, NC

Duration:         6 months

Hours:             8:00-5:00pm

Number of Positions: 1

Phone interview: Yes




 

Project Description:


 

Voice Network Architect

Virtual Office so location.

Contractor is responsible to assist with the conversion of an Avaya call center environment to a Genesys based call center environment.


 

Job Description:

Network Services:

  • Genesys Framework
  • Routing
  • Genesys Reporting
  • Genesys Multimedia (chat, email, etc)
  • Genesys Agent Applications (GAD, GPlus, etc) Genesys SIP Server
  • SIP technology
  • RTP technology
  • Websphere Voice Response
  • Websphere Voice Server
  • Websphere Application Server
  • Avaya PBX DB2
  • SQL AIX
  • VXML
  • WVR State Tables
  • Sebel CTI
  • Architect / Desgin Voice Networks Architect / Design Genesys Solutions
  • Troubleshooting / Problem Analysis 



 

Please email your resume to tzresumes@glotel.com for immediate consideration.

Requirements

Skills Inventory 

 

1) Genesys Framework Expert Required

2) Genesys Routing Expert Required

3) Genesys Multimedia (chat, email,etc) Expert Required

4) Genesys Agent Applications (GAD GPlus, etc) Expert Required

5) Genesys SIP Server Expert Required

6) SIP Technology Expert Required

7) RTP Technology Expert Required

8) Websphere Voice Response Intermediate Desired

9) Websphere Voice Server Intermediate Desired

10) Avaya PBX Intermediate Required