Project Details

Reporting Analyst

Description

<div>Title: Reporting Analyst</div> <div>Location: Scottsdale, AZ</div> <div>Start dt: 04/28/08</div> <div>End dt: 07/31/08</div> <div>Interview: Phone to onsite</div> <div>Max pay rate: $DOE$</div> <div> </div>

Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.

·Responsible for report production activities related to client and internal deliverables.

·Design, develop, modify, test, implement, QC and deliver internal and client reports.

Work effectively with Program Managers, Clients, Business Analysts, Finance, Call Center Leadership, Operations Analysts and Technology partners. 

PRODUCTION SUPPORT

·In support of multiple product offerings, ensure reports are scheduled and delivered according to Service Level Agreements. 

·Perform Quality Control on report deliverables according to Standard Operating Procedures. 

·Receive and respond to inquiries in support of Client programs according to SLA’s.               

 Document processes, procedures and logic as it relates to reporting.

·Identify, recommend and implement automation, quality control and other process improvements.   

·Conduct periodic system reviews and audits.  Proactively identify and resolve issues

REPORT DEVELOPMENT

·Analyze complex reporting requirements and provide input to high-level business requirements.  Document detailed requirements, design and prototypes. 

·Assist in defining Standard Operating Procedures, methods and techniques for designing and developing reports. 

·Develop complex standard, ad hoc and custom reports to satisfy business requests.

·Participate in client presentations and requirement reviews.

·Act as liaison between Business Analysts, Program Managers and Application Technology partners to ensure warehouses, universes and data cubes satisfy the reporting requirements.

·Develop and execute acceptance test plans for data warehouses, cubes and universes and report objects.

·Perform and participate in peer reviews of work prior to production. 

ANALYTICS

·Work on problems of diverse scope to perform research and analysis of program data to support client presentations and sales tools.

·Document and understand the data mapping and relationships of respective client program and data warehouse repositories. 

·Recognize trends in data and report findings.

TECHNICAL APPLICATION SKILLS & TOOLS

Demonstrate progressive technical skills and application knowledge through varied educational methods (OTJ, Courseware, lunch & Learn, self assessment etc.) to increase effectiveness in position.

Participate in local user groups for related technologies

LEADERSHIP

·Assist junior team members with assignments

·Provide training to other team members

·Provide backup support for team lead upon request