Title: Collections / Customer service Mandatory skills: Collection service experience, Administrative support, billing Desired skills: Word and Excel, Communication skills Job Description: Work collection service account's receivables by calling customer's for payments and researching contract and service disputes. Identify and task billing and administrative issues that create barriers to timely payment including: payment misapplications vendor disputes payments erroneously sent to vendors extensions, restructures and other lease modification considerations as necessary and appropriate Meet, maintain or exceed established call volumes in a primarily automated environment Meet/exceed delinquency goals and service standards Proficiently utilize IFS systems and tools Other duties as assigned Qualifications/Requirements: High School diploma or GED Strong collections and mathematical skills Strong interpersonal, conflict resolution, and problem solving skills Works well independently with ability to meet deadlines Excellent verbal and written communication skills Ability to handle multiple tasks simultaneously Ability to work with various computer systems (mainframe and PC based) Proficient in use of Microsoft Word and Excel Strong work ethic demonstrated through individual commitment and team contributions Behavior Characteristics: Careerbuilder Keywords: Collection service experience, Administrative support, billing, customer service, phone skills, computer skills, Communication Please send your resume to johnbj@viva-it.com the following details: 1. Updated Word Resume. 2. One Professional reference with contact number. 3. Best time and best number to reach you.
Title: Collections / Customer service
Mandatory skills: Collection service experience, Administrative support, billing
Desired skills: Word and Excel, Communication skills
Job Description:
Work collection service account's receivables by calling customer's for payments and researching contract and service disputes. Identify and task billing and administrative issues that create barriers to timely payment including: payment misapplications vendor disputes payments erroneously sent to vendors extensions, restructures and other lease modification considerations as necessary and appropriate Meet, maintain or exceed established call volumes in a primarily automated environment Meet/exceed delinquency goals and service standards Proficiently utilize IFS systems and tools Other duties as assigned Qualifications/Requirements: High School diploma or GED Strong collections and mathematical skills Strong interpersonal, conflict resolution, and problem solving skills Works well independently with ability to meet deadlines Excellent verbal and written communication skills Ability to handle multiple tasks simultaneously Ability to work with various computer systems (mainframe and PC based) Proficient in use of Microsoft Word and Excel Strong work ethic demonstrated through individual commitment and team contributions Behavior Characteristics:
Careerbuilder Keywords:
Collection service experience, Administrative support, billing, customer service, phone skills, computer skills, Communication
Please send your resume to johnbj@viva-it.com the following details:
1. Updated Word Resume. 2. One Professional reference with contact number. 3. Best time and best number to reach you.
Required Skills: Collection service experience, Administrative support, billing, customer service, phone skills, computer skills, Communication VIVA USA INC is an IT consulting firm servicing small, midsize, and fortune 500 clients nationwide. It is headquartered at Rolling Meadows IL with other offices in MN, NJ, CA, FL, OH, IL and India. We provide services in IT, Telecom, Finance & Accounting, Clerical/Admin and Engineering categories. VIVA is an ISO 9001-2000 Certified and an Equal Opportunity Employer M/F/D/V. We hire consultants for Contract, contract to hire and Permanent job opportunities. We do Visa/GC sponsorship, Bi-weekly payroll, and provide referral fees. Please email your resume to johnbj@viva-it.com and one of our recruiters will get in touch with you. Contact Details VIVA USA INC. 3601 Algonquin Road, Ste 425 Rolling Meadows, IL 60008 John Bosco Tel: 847-915-4124
Required Skills:
VIVA USA INC is an IT consulting firm servicing small, midsize, and fortune 500 clients nationwide. It is headquartered at Rolling Meadows IL with other offices in MN, NJ, CA, FL, OH, IL and India. We provide services in IT, Telecom, Finance & Accounting, Clerical/Admin and Engineering categories. VIVA is an ISO 9001-2000 Certified and an Equal Opportunity Employer M/F/D/V. We hire consultants for Contract, contract to hire and Permanent job opportunities. We do Visa/GC sponsorship, Bi-weekly payroll, and provide referral fees. Please email your resume to johnbj@viva-it.com and one of our recruiters will get in touch with you. Contact Details VIVA USA INC. 3601 Algonquin Road, Ste 425 Rolling Meadows, IL 60008
John Bosco Tel: 847-915-4124