Day to Day: -This person will be taking emails from internal employees (50 %), sales reps, and outside cutomers along with an average of 20 inbound calls per day. -Research and analysis of billing issues. -Use oracle database to look up all service contracts and the billing of ordering processes. -This is a very fast paced environment.
Day to Day:
-This person will be taking emails from internal employees (50 %), sales reps, and outside cutomers along with an average of 20 inbound calls per day.
-Research and analysis of billing issues.
-Use oracle database to look up all service contracts and the billing of ordering processes.
-This is a very fast paced environment.
Must Haves: -Advanced to Expert in Excel (must know how to filter, sort, v-lookup) -Recent Professional User Experience with Outlook or Lotus Notes -Written communication skills via email are important -BA or BS College Degree -Strong work ethic Pluses: -Oracle -Programming skills **Criminal Background Checks and Drug Test Required**
Must Haves:
-Advanced to Expert in Excel (must know how to filter, sort, v-lookup) -Recent Professional User Experience with Outlook or Lotus Notes
-Written communication skills via email are important -BA or BS College Degree -Strong work ethic
Pluses:
-Oracle -Programming skills
**Criminal Background Checks and Drug Test Required**