Communications Consultant

OVERVIEW

The Communications Consultant will be responsible for leading employee communication projects for EPIC’s national Communication and Engagement (C&E) practice. The Communications Consultant will develop and deliver communication strategies and multi-channel campaigns to support clients’ employee engagement objectives. This is a consultative position that has a direct impact on the success of EPIC’s Employee Benefits practice and its goals to build and retain client relationships.

ESSENTIAL DUTIES AND RESPONSIBIILITIES

• Serve as a consultant for employee-facing benefits communications, from strategy development to delivery, including project and internal collaboration with C&E colleagues, EPIC account teams and clients on content development, graphic design and project management


• Create compelling employee benefits communications that are easily understood and delivered across a multitude of channels (for example: digital, print, and face-to-face) to maximize employee engagement and to facilitate required action


• Ensure all content is written and edited to the highest standards, optimized for the channel distribution and provides a great user experience


• Establish priorities, manages multiple projects and create workflows to ensure all projects are delivered with quality and accuracy


• Oversee, as necessary, support from third-party service providers that contribute to the development and delivery of print, digital and online communications


• Play a lead role in the creation, maintenance and stewardship of our content collections

KEY COMPETENCIES

• Extremely organized, self-starter and natural storyteller with the ability to translate complex ideas into easily digestible content


• Project management mindset that likes to keep things structured and on task


• Ability to communicate effectively in written and oral communications


• Ability to handle multiple client priorities with strong attention to detail while seamlessly able to switch between projects and clients


• Ability to work under pressure and under deadlines with limited timeframes


• Flexible, strategic, collaborative and creative problem-solving skills


• Effective time management and enjoys the challenge and satisfaction of meeting deadlines


• Experience in creative writing and producing compelling content, benefits content a plus


• Advanced knowledge of Microsoft Office programs (Excel, Outlook, PowerPoint, Word and Microsoft Teams)


• Ability to work effectively and efficiently with and without direct oversight

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree or higher in Communications or equivalent experience


• Employee benefits or healthcare industry experience a plus


• Client management experience


• 5-8 years combined benefit and communications experience

WHY JOIN US?

• 15th Largest Broker in US


• Voted " Best Place to Work" in the Insurance Industry


• Awesome Benefits: 401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

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