Hardware Support Technician

06th February, 2024

Hardware Support Technician #983349
Job Description:

• Integrated software
• ISD- support cash registers- supply software and hardware for fast food chains
• Cash registers, Installation, and training
• Drive thru headsets that we provide, install and train
• Security for our customers
• Drive thru timers
• For all four of these above things we provide equipment, install, train user, and then do continual troubleshooting
• Software support over phone for Canada and US
• Techs in the field- replace equipment to help
• Need to broaden horizon with US as business is grown.

Certification:

• A+ or N+ is a plus but not mandatory

Background:

• DMV check

Things they can do:

• Install cameras.
• Install bracket for camera
• Replacement or upgrade for any of the items we provide
• Take on tickets that call center support team can't fix over phone they will be dispatched to support in person
• When not on site they will work remotely from home office to support and train
• Great in person customer service
• Has to be flexible between driving and being onsite
• Any networking background is a +

Additional Information:
At FastTek Global, Our Purpose is Our People and Our Planet
We come to work each day and are reminded we are helping people find their success stories
Also, Doing the right thing is our mantra
We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is a financially strong, privately held company that is 100% consultant and client focused, operating in nearly half of the states in the U.S., Europe and India.
We've differentiated ourselves by being fast, flexible, creative and honest
Throw out everything you've heard, seen, or felt about every other IT Consulting company
We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, and 2022!
To view all of our open positions go to: