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Systems Engineer � Puppet Manager (Remote) at Stefanini

Systems Engineer � Puppet Manager (Remote)

Stefanini Work from Home/Remote Full-Time
$90,000 - $120,000/Year
Apply Now
Stefanini Group is hiring!
Do you want to be a part of a highly innovative, digitally transformative team and work on cutting-edge, state-of-the-art technologies? If yes, then this is for you!
An exciting opportunity awaits, let us help you get started!
Click Apply now or call:
(248) 213-3615
/ email: [ Email address blocked ]
for faster processing!
Open to W2 candidates only!

You will be a member of the Global Hosting Services (GHS) Infrastructure Operations team and come to the organization having DevOps experience in one or more configuration management platforms (e.g. Puppet, Ansible, Chef), as well as extensive platform experience with both *Nix and Windows. The role holder will be a Subject Matter Expert (SME) for all configuration management stemming from the Puppet Enterprise platform.
  • You will be responsible for the maintenance and overall integrity of the platform to ensure it is always available and operating at maximum efficiency.
  • You will be responsible for the health of Puppet clients as it relates to the Puppet platform.
  • The role holder will identify and correct operational deficiencies, mature the solution through upgrades, add-ons, etc, and work with development teams to play an active role in the SDLC as it pertains to Puppet code.
  • You will also interface between the GHS Operations Team and the varied Firm teams that rely on the solution. As such, you will come to the role already having excellent customer service and communication skills.
  • The Global Hosting Service provides and operates highly available 24/7 servers, Iaas and PaaS across 3 on-premise hosting centers in Germany, Singapore, USA and Cloud Service (Microsoft Azure Cloud and Google Cloud Platform).
  • Demonstrate intimate abilities and or/proven record of success as a Manager in the following areas:
  • Displaying the ability to write Puppet manifest files (ruby) and understand/modify existing manifests from other developers.
  • Possessing knowledge of Puppet backend infrastructure (MoM, DB, CM), and all facets of console administration.
  • Understanding of and commitment to ITIL processes and standards and SDLC stages
  • Ensuring that Puppet is always available and reliable and able to support Global Hosting Services (GHS) SLAs.
  • Establishing that adequate Puppet capacity, licenses and performance is available to meet projected demand while balancing cost against recovery.
  • Working with third-party service providers to establish quality and consistent delivery of service to published SLAs.
  • Working with Asset and Configuration Management across the Global Hosting Service.
  • Maintaining compliance with Change Control Processes and adhering to standards and documentation.
  • Monitoring Service Desk systems (ServiceNow) and responding to issues that have been escalated to the GHS that are Puppet or configuration related.
  • Working with other GHS Operations teams to establish an IT Continuity plan for Puppet and that it is tested annually.
  • Collating data and distributing daily and monthly operational reports as required.
  • Taking responsibility for awareness and compliance with all aspects relating to policy and guidelines of the Information Security Management System (ISMS), including but not limited to the Information Security Policy (ISP)
  • Creating, adopting and staying compliant with all processes and procedures relating to server technology and facilities to maintain certifications such as SOC-2 and BSI 27001.
  • Performing all related job functions following established processes and procedures in order to preserve the confidentiality of information hosted and managed by the our IT Service Co from unauthorized disclosure.
  • Protecting the integrity of information hosted and managed by the our IT Service Co. from unauthorized or accidental modification, and protecting the accuracy and completeness of this information.
  • Reporting any (known or suspected) breach in information security or policies.

  • Minimum Requirements:
  • 4 year(s) of senior system administration and configuration management of large scale IT infrastructures.
  • High School Diploma
  • Preferred Requirements:
  • 4 year(s) of senior system administration and configuration management of large scale IT infrastructures.
  • Bachelor Degree
  • Information Technology, Computer Systems Analysis, Management Information Systems

  • Who We Are
    The Stefanini Group is a global provider of offshore, onshore, and nearshore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is, and Asia. More Americas, Europe, Africa, and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting, company with a global presence. We are CMM Level 5 company.

    Recommended Skills

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    Job ID: 50970


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