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Application Engineer - Remote

Job Description

Picture yourself at Thomson.

For more than 75 years, Thomson has been a leader in the mechanical motion technology industry, designing, manufacturing, and marketing products highlighted by globally trusted brand names and innovative technologies. In short, we help our customers build better machines to improve lives.

At the core of our success has always been smart, creative and determined people, coming together from diverse backgrounds with tremendous experience and unique abilities. Today, this rings true more than ever for our 1,300+ employees at facilities across North America, Europe and Asia. Our corporate strategy requires that we recruit and develop only the finest people to guide and sustain our business' long-term growth. In return, Thomson offers a challenging, yet fun, work environment and rewarding career opportunities for ambitious and talented individuals.

We invite you to explore the opportunity of advancing your career with Thomson. For more information about us, visit www.thomsonlinear.com.

We are looking for an Application Engineer...

You will work in a team with Application and Design Engineers, also working closely with the sales organization, engineering, customers and suppliers. Work includes customer meetings with distributors as well as with OEM Customers. You will develop a deep technical knowledge of the company's products and act as a technical support within Thomson. Your main task is to assist customers and our sales team to choose the right product from our broad product portfolio. If no standard product fits, your creativity will help find a customized solution based on the customer's needs and specifications.

If you are problem-solver, innovative, independent, structured, goal-oriented and want to improve and simplify processes in all areas; and you enjoy working with various functions in the company and directly with the customer, this may be the job for you!

Applicants interested in a remote work from a virtual office are encouraged to apply!

Essential Duties and Responsibilities

  • Generate quotations for non-standard or modified product
  • Provide training to internal and external customers
  • Decisions on what product to recommend
  • Decisions to escalate when product is not available
  • Determine how to apply pricing guidelines and modifiers
  • Ability to correctly apply Thomson products across all product lines
  • Position requires 5-10% travel

Expected Outcomes

  • Quotes are provided in a timely and accurate manner (3 days or less)
  • Net promoter scores are greater than 50
  • Delighted customer willing to buy again
  • Customer has reliable and accurate technical information
  • Products are appropriate for the application and applied in a safe manner
  • Identify trends and technology

Critical Competencies

  • Adaptability - takes a flexible approach to addressing opportunities; open to new and different ways of doing things
  • Communication - listens to others and creates clarity through verbal and written communications
  • Customer Focus - clearly articulates customer needs to drive customer satisfaction; provides excellent service to internal and external customers
  • Decision Making - makes timely and informed decisions that consider the facts, constraints, risks, and likely impacts
  • Entrepreneurial Spirit - actively seeks out and recognizes opportunities that help company grow, improve, and evolve
  • Humility - relates to others in a manner that is modest, unpretentious, and self-aware
  • Organizational Effectiveness - effectively navigates organizational structures and drives momentum to achieve desired outcomes
  • Relationship Management - builds sincere and mutually beneficial bonds with people



Education and Experience Requirements

  • 4-year degree (BS) in Engineering
  • 3 years required experience
  • Excellent customer interface and communication skills
  • Ability to perform design calculations
  • Ability to work well in fast paced stressful situations
  • Knowledge of device communication protocols
  • Ability to understand complex drawings
  • Ability to facilitate a technical discussion with internal and external customers
  • Ability to solve moderately complex problems
  • Ability to do remote or in person troubleshooting of customer applications

EEO Statement: The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ''Altra Company.'' Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ''EEO is the Law'' poster is available at:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process will have the opportunity to request accommodation during the application process.

#LI-SW1

#LI-REMOTE

#REMOTE

#VIRTUAL OFFICE

#APPLICATION ENGINEER

The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ''Altra Company.'' Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ''EEO is the Law'' poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process will have the opportunity to request accommodation during the application process.

Job Requirements

 

Job Snapshot

Location US-GA-Radford, Virginia
Employment Type Full-Time
Pay Type Hour
Pay Rate N/A
Store Type Engineering & Aerospace, Other, Sales & Marketing
Other Compensation: SIP eligible
Apply

Company Overview

Altra Industrial Motion Corporate

Altra is a premier global designer and producer of a wide range of motion control and power transmission solutions. With engineered components and systems that provide the essential control of equipment speed, torque, positioning, and other functions, Altra products can be used in nearly any machine, process or application involving motion. From precision motors embedded in medical robots to heavy duty brakes used in rugged mining applications, Altra has been solving complex customer challenges around the world for decades. Our products are marketed under a variety of well recognized and established brands, including: Ameridrives, Bauer Gear Motor, Bibby Turboflex, Boston Gear, Delroyd Worm Gear, Formsprag Clutch, Guardian Couplings, Huco, Industrial Clutch, Inertia Dynamics, Jacobs Vehicle Systems, Kilian, Kollmorgen, Lamiflex Couplings, Marland Clutch, Matrix, Nuttall Gear, Portescap, Stieber, Stromag, Svendborg Brakes, Thomson, TB Wood's, Twiflex, Warner Electric, Warner Linear. Learn More

Contact Information

US-GA-Radford, Virginia
Altra Industrial Motion Corp.
000-000-0000
Snapshot
Altra Industrial Motion Corporate
Company:
US-GA-Radford, Virginia
Location:
Full-Time
Employment Type:
Hour
Pay Type:
N/A
Pay Rate:
Engineering & Aerospace, Other, Sales & Marketing
Store Type:

Job Description

Picture yourself at Thomson.

For more than 75 years, Thomson has been a leader in the mechanical motion technology industry, designing, manufacturing, and marketing products highlighted by globally trusted brand names and innovative technologies. In short, we help our customers build better machines to improve lives.

At the core of our success has always been smart, creative and determined people, coming together from diverse backgrounds with tremendous experience and unique abilities. Today, this rings true more than ever for our 1,300+ employees at facilities across North America, Europe and Asia. Our corporate strategy requires that we recruit and develop only the finest people to guide and sustain our business' long-term growth. In return, Thomson offers a challenging, yet fun, work environment and rewarding career opportunities for ambitious and talented individuals.

We invite you to explore the opportunity of advancing your career with Thomson. For more information about us, visit www.thomsonlinear.com.

We are looking for an Application Engineer...

You will work in a team with Application and Design Engineers, also working closely with the sales organization, engineering, customers and suppliers. Work includes customer meetings with distributors as well as with OEM Customers. You will develop a deep technical knowledge of the company's products and act as a technical support within Thomson. Your main task is to assist customers and our sales team to choose the right product from our broad product portfolio. If no standard product fits, your creativity will help find a customized solution based on the customer's needs and specifications.

If you are problem-solver, innovative, independent, structured, goal-oriented and want to improve and simplify processes in all areas; and you enjoy working with various functions in the company and directly with the customer, this may be the job for you!

Applicants interested in a remote work from a virtual office are encouraged to apply!

Essential Duties and Responsibilities

  • Generate quotations for non-standard or modified product
  • Provide training to internal and external customers
  • Decisions on what product to recommend
  • Decisions to escalate when product is not available
  • Determine how to apply pricing guidelines and modifiers
  • Ability to correctly apply Thomson products across all product lines
  • Position requires 5-10% travel

Expected Outcomes

  • Quotes are provided in a timely and accurate manner (3 days or less)
  • Net promoter scores are greater than 50
  • Delighted customer willing to buy again
  • Customer has reliable and accurate technical information
  • Products are appropriate for the application and applied in a safe manner
  • Identify trends and technology

Critical Competencies

  • Adaptability - takes a flexible approach to addressing opportunities; open to new and different ways of doing things
  • Communication - listens to others and creates clarity through verbal and written communications
  • Customer Focus - clearly articulates customer needs to drive customer satisfaction; provides excellent service to internal and external customers
  • Decision Making - makes timely and informed decisions that consider the facts, constraints, risks, and likely impacts
  • Entrepreneurial Spirit - actively seeks out and recognizes opportunities that help company grow, improve, and evolve
  • Humility - relates to others in a manner that is modest, unpretentious, and self-aware
  • Organizational Effectiveness - effectively navigates organizational structures and drives momentum to achieve desired outcomes
  • Relationship Management - builds sincere and mutually beneficial bonds with people



Education and Experience Requirements

  • 4-year degree (BS) in Engineering
  • 3 years required experience
  • Excellent customer interface and communication skills
  • Ability to perform design calculations
  • Ability to work well in fast paced stressful situations
  • Knowledge of device communication protocols
  • Ability to understand complex drawings
  • Ability to facilitate a technical discussion with internal and external customers
  • Ability to solve moderately complex problems
  • Ability to do remote or in person troubleshooting of customer applications

EEO Statement: The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ''Altra Company.'' Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ''EEO is the Law'' poster is available at:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process will have the opportunity to request accommodation during the application process.

#LI-SW1

#LI-REMOTE

#REMOTE

#VIRTUAL OFFICE

#APPLICATION ENGINEER

The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ''Altra Company.'' Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ''EEO is the Law'' poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process will have the opportunity to request accommodation during the application process.

Job Requirements

 
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