Job Title: Associate Site IT Support Analyst
Duration: 12 months contract
Hours: 8 hours per day Mon – Friday.
Pay rate: $20/Hr on W2
Client Location: Oak Creek, Wisconsin 53154 area
Day to day ticket resolution and fleet management according to standard KPI's. Typically supplements Site IT analyst at a larger site and requires constant supervision
- Onsite Technology Support provides in-person assistance to employee end users including: Responds to telephone calls, emails, and personnel requests for technical support.
- Provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
- Maintaining and troubleshooting a range of user problems including PC hardware/software/LAN and voice network