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Business Analyst

(Confidential)

Job Description

Job Title: Business Analyst
Location: St. Louis, MO
Job Type: Contract to Hire
Duration: 3-6 months to Conversion
Contact Info: Ella Blank - eblank@techlink.com - 201-786-2414

JOB SUMMARY:
  • The Senior Business Analyst serves as a liaison between the business community and the IT organization and/or vendors in order to provide technical solutions to meet user needs.
  • Possesses expertise in the business unit(s) supported as well as an understanding of the IT organization's systems and capabilities.
  • Educates the IT organization on the direction of the business.
  • Works independently with minimal supervision.
MAJOR DUTIES AND RESPONSIBILITIES:
  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Support the Development Operations team, documenting Incidents, Root cause Analysis and provide input to Development teams for effective problem resolution
  • Participate in data analysis in an effort to solve complex business problems.
  • Participate in Change control & Release Governance
  • Analyze business partner's operations to understand strengths and weaknesses in order to determine opportunities to automate processes and functions.
  • Facilitate communication and encourage commitment between business units to align solutions with business strategies.
  • Assist in the business process redesign and documentation as needed for new technology.
  • Negotiate agreements and commitments by facilitating communication between business unit(s) and IT and/or vendors from initial requirements to final implementation.
  • Work with business partners within one business function to align technology solutions within business strategies.
  • Assist Project Managers in development of project plans and use associated project planning tools as needed.
  • Conduct feasibility studies to assess cost/benefit, efficiency and technical viability of solutions to business problems.
  • Serve as project team member for multiple projects as needed.
  • Analyze business processes, functions, and procedures to determine most effective business systems software to meet the needs of the organization.
  • Establish specifications and objectives based on business requirements and cost effectiveness; provide recommendations to management personnel.
  • Collaborate with management in systems development and design.
  • Perform other duties as assigned
REQUIRED QUALIFICATIONS:
  • Ability to read, write, speak and understand English
  • Ability to understand basic SQL
  • Strong analytic, organizational, and problem solving skills with a wiliness to get into detail
  • Ability to work well under pressure, handle multiple priorities, and make deadlines
  • Demonstrated leadership abilities
  • Project Management skills
  • Working knowledge of cable television operations, processes and billing systems
  • Excellent presentation skills with small- to medium-sized groups
  • Ability to work independently
  • Ability to use personal computer & software applications (i.e. Word, Excel, Visio, etc.)
Related Work Experience:
  • Procedural documentation and implementation background
Skills/Abilities and Knowledge:
  • Ability to analyze and interpret data
  • Ability to quickly identify business problems/opportunities
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to communicate with all levels of management and company personnel
  • Ability to define key performance indicators / metrics
  • Ability to document, prepare and present data-driven presentations
  • Ability to make decisions and solve problems while working under pressure
  • Ability to manage multiple projects at one time
  • Ability to prioritize and organize effectively
  • Ability to show judgment and initiative and to accomplish job duties
  • Ability to supervise and motivate others
  • Cross-functional management skills
  • Knowledge of process and project management
  • Knowledge of general accounting and billing procedures

Job Requirements

Education:
  • Bachelor's degree in Business Administration or related field or equivalent experience
Related Work Experience:
  • 5+ years of business analysis experience
  • 5+ years of project management experience
  • Experience working with Business Application Development
All offers of employment at TechLink, Inc. are contingent upon clear results of a thorough background check.

Background checks will be conducted on all final candidates.

Background checks will include: Social Security Verification, Prior Employment Verification, Professional References, Educational Verification, Criminal History, Motor Vehicle Re
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Job Snapshot

Location US-MO-St. Louis
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical

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Terms & Conditions
Snapshot
(Confidential)
Company:
US-MO-St. Louis
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

Job Title: Business Analyst
Location: St. Louis, MO
Job Type: Contract to Hire
Duration: 3-6 months to Conversion
Contact Info: Ella Blank - eblank@techlink.com - 201-786-2414

JOB SUMMARY:
  • The Senior Business Analyst serves as a liaison between the business community and the IT organization and/or vendors in order to provide technical solutions to meet user needs.
  • Possesses expertise in the business unit(s) supported as well as an understanding of the IT organization's systems and capabilities.
  • Educates the IT organization on the direction of the business.
  • Works independently with minimal supervision.
MAJOR DUTIES AND RESPONSIBILITIES:
  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Support the Development Operations team, documenting Incidents, Root cause Analysis and provide input to Development teams for effective problem resolution
  • Participate in data analysis in an effort to solve complex business problems.
  • Participate in Change control & Release Governance
  • Analyze business partner's operations to understand strengths and weaknesses in order to determine opportunities to automate processes and functions.
  • Facilitate communication and encourage commitment between business units to align solutions with business strategies.
  • Assist in the business process redesign and documentation as needed for new technology.
  • Negotiate agreements and commitments by facilitating communication between business unit(s) and IT and/or vendors from initial requirements to final implementation.
  • Work with business partners within one business function to align technology solutions within business strategies.
  • Assist Project Managers in development of project plans and use associated project planning tools as needed.
  • Conduct feasibility studies to assess cost/benefit, efficiency and technical viability of solutions to business problems.
  • Serve as project team member for multiple projects as needed.
  • Analyze business processes, functions, and procedures to determine most effective business systems software to meet the needs of the organization.
  • Establish specifications and objectives based on business requirements and cost effectiveness; provide recommendations to management personnel.
  • Collaborate with management in systems development and design.
  • Perform other duties as assigned
REQUIRED QUALIFICATIONS:
  • Ability to read, write, speak and understand English
  • Ability to understand basic SQL
  • Strong analytic, organizational, and problem solving skills with a wiliness to get into detail
  • Ability to work well under pressure, handle multiple priorities, and make deadlines
  • Demonstrated leadership abilities
  • Project Management skills
  • Working knowledge of cable television operations, processes and billing systems
  • Excellent presentation skills with small- to medium-sized groups
  • Ability to work independently
  • Ability to use personal computer & software applications (i.e. Word, Excel, Visio, etc.)
Related Work Experience:
  • Procedural documentation and implementation background
Skills/Abilities and Knowledge:
  • Ability to analyze and interpret data
  • Ability to quickly identify business problems/opportunities
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to communicate with all levels of management and company personnel
  • Ability to define key performance indicators / metrics
  • Ability to document, prepare and present data-driven presentations
  • Ability to make decisions and solve problems while working under pressure
  • Ability to manage multiple projects at one time
  • Ability to prioritize and organize effectively
  • Ability to show judgment and initiative and to accomplish job duties
  • Ability to supervise and motivate others
  • Cross-functional management skills
  • Knowledge of process and project management
  • Knowledge of general accounting and billing procedures

Job Requirements

Education:
  • Bachelor's degree in Business Administration or related field or equivalent experience
Related Work Experience:
  • 5+ years of business analysis experience
  • 5+ years of project management experience
  • Experience working with Business Application Development
All offers of employment at TechLink, Inc. are contingent upon clear results of a thorough background check.

Background checks will be conducted on all final candidates.

Background checks will include: Social Security Verification, Prior Employment Verification, Professional References, Educational Verification, Criminal History, Motor Vehicle Re
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