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Business Application Support Analyst

(Confidential)

Job Description

Interactive Business Systems is teaming up with a Waukesha, WI client to locate and bring on a Business Application Support Analyst on a contract opportunity!

The Application Support Analyst ensures that enterprise applications run optimally and provides support to internal customers. This person will analyze, monitor, and support application processing and will provide operational insight to an engineering audience in a 'shop floor' environment. The Application Support Analyst will regularly evaluate the current state of the applications, identifying opportunities that improve the end-user experience, promote automation of application processes, and participate in the design and implementation of approved solutions.

This individual requires a high level of initiative to quickly resolve or escalate mission critical issues and business inquiries.

Essential Functions:

  • Takes ownership of support requests, business inquiries, analysis and project tasks with moderate supervision
  • Maintains and responds to application monitors, reports, and alerts
  • Identifies software system and process improvement opportunities and implements approved solutions
  • Creates and maintains systems documentation

Job Requirements

Qualifications:

  • 5+ years of Application / Systems Support or Administration work experience.
  • Experience with managing applications and processes in a virtual environment
  • Ability and initiative to analyze, research & solve complex tasks with some supervision
  • Strong Microsoft SQL Server skills
  • Experience with Microsoft Windows environments 

Interested candidates should send a resume and brief cover note to the attention of Chris Douglas at Interactive Business Systems (cdouglas@ibs.com)

IBS offers a competitive salary and comprehensive benefits package to all employees. Referral and sign-on bonuses may also be available.

About IBS: IBS, Interactive Business Systems, Inc., is an IT solutions and staffing company known for achieving business objectives and bottom-line results through the smart architecting, implementation and management of technology. In three decades of developing the technology applications, tools, environments and teams that foster top business performance, we have become an industry-leading IT services provider. 

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Job Snapshot

Location US-WI-Waukesha
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical

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Terms & Conditions
Snapshot
(Confidential)
Company:
US-WI-Waukesha
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

Interactive Business Systems is teaming up with a Waukesha, WI client to locate and bring on a Business Application Support Analyst on a contract opportunity!

The Application Support Analyst ensures that enterprise applications run optimally and provides support to internal customers. This person will analyze, monitor, and support application processing and will provide operational insight to an engineering audience in a 'shop floor' environment. The Application Support Analyst will regularly evaluate the current state of the applications, identifying opportunities that improve the end-user experience, promote automation of application processes, and participate in the design and implementation of approved solutions.

This individual requires a high level of initiative to quickly resolve or escalate mission critical issues and business inquiries.

Essential Functions:

  • Takes ownership of support requests, business inquiries, analysis and project tasks with moderate supervision
  • Maintains and responds to application monitors, reports, and alerts
  • Identifies software system and process improvement opportunities and implements approved solutions
  • Creates and maintains systems documentation

Job Requirements

Qualifications:

  • 5+ years of Application / Systems Support or Administration work experience.
  • Experience with managing applications and processes in a virtual environment
  • Ability and initiative to analyze, research & solve complex tasks with some supervision
  • Strong Microsoft SQL Server skills
  • Experience with Microsoft Windows environments 

Interested candidates should send a resume and brief cover note to the attention of Chris Douglas at Interactive Business Systems (cdouglas@ibs.com)

IBS offers a competitive salary and comprehensive benefits package to all employees. Referral and sign-on bonuses may also be available.

About IBS: IBS, Interactive Business Systems, Inc., is an IT solutions and staffing company known for achieving business objectives and bottom-line results through the smart architecting, implementation and management of technology. In three decades of developing the technology applications, tools, environments and teams that foster top business performance, we have become an industry-leading IT services provider. 

Business Application Support Analyst Apply now