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Business Process Engineer - OpenEdge

Job Description

Summary:

OpenEdge is seeking a Business Process Engineer to join our team working in our Lindon, UT office locations. In this role, you will work with stakeholders to improve efficiencies, eliminate bottlenecks, reduce risks and eliminate rework/waste. This position will also provide value added reporting to the business on process throughput and key performance indicators. Through the utilization of Lean Six Sigma methodologies you will drive culture and change.

Job Details:

Essential:

  • Gain a working knowledge and understanding of OpenEdge business processes

  • Build collaborative relationships with key process owners

  • Develop and maintain process flows and narratives over key processes

  • Develop KPI’s and supporting metrics to determine baseline performance on key processes

  • Identify opportunities for improving processes and creating efficiency with a focus on improving the client experience in all areas

  • Utilize an array of LSS tools to Define, Measure, Analyze, Improve and control Business Process Projects

  • Develop and present process improvement recommendations to stakeholders and senior leadership

  • Provide value added reporting to management that’s focuses on the health of business

  • Ensure reporting is created to monitor work flows, efficiency and throughput

  • Prepare monthly reports on statuses of projects to management team

  • Track performance and report on trends

  • Utilize data to help determine areas of improvement

  • Assist with project management or perform as project manager as needed

  • Coordinate to implement processes to minimize identified risks where possible  

  • Follow and/or create process mapping

  • Manage the UiPath Robotic Process Automation tool

Minimum Qualifications

  • A minimum of two (2) years experience with process improvement, assessment, workflow and process mapping

  • Proficient in MS Office or equivalent tools, including but not limited to Visio

  • Prior experience with project management, preferred

  • Bachelor's or equivalent experience

Preferred/Not Required:

  • Lean Six Sigma - Green Belt or Higher Certification

  • Knowledge of Software Development processes and development cycles

  • Basic understanding of coding or software logic

  • Working Knowledge of Salesforce - CRM

  • Working Knowledge of UiPath - Robotic Process Automation

#LI-AM1

About OpenEdge:

OpenEdge helps businesses succeed by delivering secure and personalized payment solutions. As the integrated payments division of Global Payments, OpenEdge is driving innovation in software applications – adapting, scaling and simplifying how payments are processed. OpenEdge serves more than 2,000 technology partners across 60 industry verticals throughout the United States and Canada.



Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Job Requirements

 

Job Snapshot

Location US-UT-Lindon
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Other
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Company Overview

Global Payments Inc.

Global Payments has been a market leader in the U.S. since the 1960s when its former parent company, National Data Corporation, pioneered a specialized data processing system. For over 50 years, Global Payments has been delivering innovative payment solutions. Our software-driven, technology-enabled solutions are leading our customers into the future. Headquartered in Atlanta, Georgia with more than 10,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 30 countries throughout North America, Europe, the Asia-Pacific region and Brazil. Learn More

Contact Information

US-UT-Lindon
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Snapshot
Global Payments Inc.
Company:
US-UT-Lindon
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Other
Store Type:

Job Description

Summary:

OpenEdge is seeking a Business Process Engineer to join our team working in our Lindon, UT office locations. In this role, you will work with stakeholders to improve efficiencies, eliminate bottlenecks, reduce risks and eliminate rework/waste. This position will also provide value added reporting to the business on process throughput and key performance indicators. Through the utilization of Lean Six Sigma methodologies you will drive culture and change.

Job Details:

Essential:

  • Gain a working knowledge and understanding of OpenEdge business processes

  • Build collaborative relationships with key process owners

  • Develop and maintain process flows and narratives over key processes

  • Develop KPI’s and supporting metrics to determine baseline performance on key processes

  • Identify opportunities for improving processes and creating efficiency with a focus on improving the client experience in all areas

  • Utilize an array of LSS tools to Define, Measure, Analyze, Improve and control Business Process Projects

  • Develop and present process improvement recommendations to stakeholders and senior leadership

  • Provide value added reporting to management that’s focuses on the health of business

  • Ensure reporting is created to monitor work flows, efficiency and throughput

  • Prepare monthly reports on statuses of projects to management team

  • Track performance and report on trends

  • Utilize data to help determine areas of improvement

  • Assist with project management or perform as project manager as needed

  • Coordinate to implement processes to minimize identified risks where possible  

  • Follow and/or create process mapping

  • Manage the UiPath Robotic Process Automation tool

Minimum Qualifications

  • A minimum of two (2) years experience with process improvement, assessment, workflow and process mapping

  • Proficient in MS Office or equivalent tools, including but not limited to Visio

  • Prior experience with project management, preferred

  • Bachelor's or equivalent experience

Preferred/Not Required:

  • Lean Six Sigma - Green Belt or Higher Certification

  • Knowledge of Software Development processes and development cycles

  • Basic understanding of coding or software logic

  • Working Knowledge of Salesforce - CRM

  • Working Knowledge of UiPath - Robotic Process Automation

#LI-AM1

About OpenEdge:

OpenEdge helps businesses succeed by delivering secure and personalized payment solutions. As the integrated payments division of Global Payments, OpenEdge is driving innovation in software applications – adapting, scaling and simplifying how payments are processed. OpenEdge serves more than 2,000 technology partners across 60 industry verticals throughout the United States and Canada.



Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Job Requirements

 
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Business Process Engineer - OpenEdge Apply now