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CAM Technician

Ascent

Job Description

IT Operations CAM Technician
Sunnyvale, CA
Duration: 6 month contract 


Duties:
The IT Operations CAM Tech is, on a day-to-day basis, responsible for supporting the IT Operations department by performing change / add / move tasks that improve IT efficiencies, facilitate ticket resolution, reduce customer downtime, and help maintain SLA levels.

Primary responsibilities:
• Process all new hire computer setups
• Prepare and meet scheduling requirements for delivery of new hire equipment
• Process computers and equipment for terminating employees & contractors
• Evaluate, schedule and perform warranty repairs for returned equipment
• Image, re-image, and prep computers for use based on direction from various IT Operations teams
• Schedule and perform data transfers for re-imaged or upgraded computers
• Provide customer move support
• Identify efficiencies in established processes pertaining to job functionality

Secondary responsibilities:
• Deliver IT equipment to Sunnyvale ISI office locations.
• Move incoming IT inventory into locked storage, assist with low level asset entry, and maintain organization of inventory room under direction of the inventory team.
• Create IT self-help articles according to process.
• Various other duties and tasks as required by the IT Operations management team.

Skills Needed:
• Required: Strong communication, scheduling and process skills
• Required: Strong customer service skills
• Preferred: Working knowledge of Microsoft Windows and major computer components (desktop, laptop, monitor, keyboard, etc)
• Preferred: Strong knowledge of computer imaging technologies

Qualifications:
• Minimum of 2 years of college (related trade school acceptable) or 4+ years of experience in related field(s)
• Able to lift 25+ lbs.
• Able to use a hand truck to move large boxes and/or bulk items.
• Able to provide own transportation (required)
• Subject to background check

Job Requirements

 
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Job Snapshot

Location US-CA-Sunnyvale
Employment Type Contractor
Pay Type Hour
Pay Rate $20.00 - $27.00 /Hour
Store Type IT & Technical

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Terms & Conditions
Snapshot
Ascent
Company:
US-CA-Sunnyvale
Location:
Contractor
Employment Type:
Hour
Pay Type:
$20.00 - $27.00 /Hour
Pay Rate:
IT & Technical
Store Type:

Job Description

IT Operations CAM Technician
Sunnyvale, CA
Duration: 6 month contract 


Duties:
The IT Operations CAM Tech is, on a day-to-day basis, responsible for supporting the IT Operations department by performing change / add / move tasks that improve IT efficiencies, facilitate ticket resolution, reduce customer downtime, and help maintain SLA levels.

Primary responsibilities:
• Process all new hire computer setups
• Prepare and meet scheduling requirements for delivery of new hire equipment
• Process computers and equipment for terminating employees & contractors
• Evaluate, schedule and perform warranty repairs for returned equipment
• Image, re-image, and prep computers for use based on direction from various IT Operations teams
• Schedule and perform data transfers for re-imaged or upgraded computers
• Provide customer move support
• Identify efficiencies in established processes pertaining to job functionality

Secondary responsibilities:
• Deliver IT equipment to Sunnyvale ISI office locations.
• Move incoming IT inventory into locked storage, assist with low level asset entry, and maintain organization of inventory room under direction of the inventory team.
• Create IT self-help articles according to process.
• Various other duties and tasks as required by the IT Operations management team.

Skills Needed:
• Required: Strong communication, scheduling and process skills
• Required: Strong customer service skills
• Preferred: Working knowledge of Microsoft Windows and major computer components (desktop, laptop, monitor, keyboard, etc)
• Preferred: Strong knowledge of computer imaging technologies

Qualifications:
• Minimum of 2 years of college (related trade school acceptable) or 4+ years of experience in related field(s)
• Able to lift 25+ lbs.
• Able to use a hand truck to move large boxes and/or bulk items.
• Able to provide own transportation (required)
• Subject to background check

Job Requirements

 
CAM Technician Apply now