- This position will be the best fit for a candidate with a combination of superior customer service skills and technical aptitude - Adept at analyzing complex business problems, proposing effective solutions and understanding and applying business vision and direction - It is preferred for applicants to have technical skills to serve as escalation point for handling incidents and service requests related to application, operating system and other service related problems - Ability to simplify complex problems and build solutions - CRM experience - Foundational knowledge in Blackbaud - Blackbaud Software experience - Command of CRM - Solid understanding of CRM - Proven knowledge of Desktop Support - One or more programming or scripting language skills required - Can work independently with minimal supervision - Excellent communication skills (written and verbal) - ITIL certification a plus - 3+ years of experience supporting desktop/server operating systems and technologies such as Active Directory, DNS, Exchange and VMware - Ability to handle multiple tasks to prioritize needs and expedite tasks upon request
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
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