Job Description: Clinical Payments Rep
Location: Irvine, CA
Position Type: 12+ Months
Analyze and process payments associated with vendors, ensure alignment with contractual requirements, obtain necessary approvals and manage the lifecycle of the payment.
- Analyze moderately complex invoices.
- Compare against contractual terms, identify discrepancies and liaise with senior team members, key stakeholders (e.g. dept managers, project leads) or vendors for further inquiry as needed.
- Obtain necessary email approvals from appropriate dept that services and expenses were incurred and from the finance partner.
- Confer with key stakeholders (e.g. accounts payable, finance) to code payables.
- Process payments utilizing designated payment processing systems (e.g. COUPA and TAP). Update payment logs and notify management of low balances as needed.
- Maintain Invoice Progression Log.
- Compile and archive payment related correspondence and documentation, in designated electronic repository(ies) (e.g. SharePoint or Shared Drive) on a timely basis.
- Identify potential payment discrepancies. Assess moderately complex payment inquiries and/or issues.
- Liaise with internal (e.g. accounts payable, vendor contracts, finance, dept managers/project leads) and external (e.g. vendors) partners to resolve and communicate resolution to all parties.
- Partner with senior team members to resolve complex inquiries and/or issues.
- Reconcile payments as applicable. Identify opportunities for contract amendments and communicate to appropriate internal partner (e.g. vendor contracts).
- Respond to miscellaneous requests by vendors as needed.
- Provide guidance and general support to internal partners (e.g. dept managers/directors, project teams, finance) as needed regarding payment processes. Contribute to and support senior team members and manager in the harmonization of payment processes (e.g. payment process development).
- Contribute support and feedback for vendor management system to be developed.
- High School Diploma/associate degree
- 2 yrs. of previous related experience
- Good computer skills including MS Office Suite, Adobe, and ability to operate general office machinery
- Experience with current processing systems (e.g., COUPA, JDE) preferred
- Good written and verbal communication skills and interpersonal relationship skills
- Ability to manage confidential information with discretion
- Experience with accurate data entry and/or accounting preferred
- Knowledge of clinical terminology and healthcare compliance and regulations (e.g. Sunshine Act) preferred
- Understanding of regulatory requirements (e.g. CFR, GCP) preferred
- Substantial working skills in Microsoft Office applications (e.g. Excel, Word)
- Ability to follow defined processes consistently
- Substantial written and verbal communication skills
- Substantial problem-solving and critical thinking skills
- Strict attention to detail
- Ability to work in fast paced environment
- Ability to interact professionally with all organizational levels of internal and external partners
- Contacts are across the organization, and may include external contacts