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Data Center Technician

Ascent Services Group

Job Description

Job Title: Data Center Technician
Location: Englewood, CO
4+ Month Contract

Principle Accountabilities
  • Possesses the ability to operate the various systems within the Data Center with minimal guidance.
  • Possesses superior customer services, soft skills, and the ability to assume ownership of the quality customer service experience.
  • Successfully interprets instructions provided within a trouble ticketing system.
  • Ability to work as a member of a small team taking direction from more senior members as needed.
  • Using tools provided, monitors all processing that occurs during the shift.
  • Performs restarts of failed jobs using basic skills.
  • Ensures that systems are up, running and available.
  • Escalates to Lead and or Shift Supervisor any issues that may impact system availability.
  • Performs system backups, daily system essential functions on a nightly, weekly, monthly basis as required and or directed.
  • Working knowledge of JCL, EJES, CA1 and CA7 commands.
  • Understanding of time-sensitive Service Level Agreements.
  • Performs system IPL (Initial Program Loads) commands.
  • Uses problem determination skills to diagnose potential hardware and software issues and escalate related event to appropriate stakeholders for immediate resolution.
  • Works with IBM 4381, 3081 and 3083 mainframe systems that utilized JES2, MVS/XA, ISPF, Client 300 as needed.
  • Knowledge of AppWorx job scheduling tool and its associated command line protocols.
  • General knowledge of the ServiceNow workflow application and infrastructure monitoring utilities.
  • Paid overtime and working over holidays/weekends as scheduled is a requirement as part of the position.
Data Center Tasks and Responsibilities
  • Rack and stacks equipment which include servers, network, routers and storage gear.
  • Swaps out failed hardware as in (power supplies, network cards, memory sticks, disk drives).
  • Ability to run fiber and copper network cabling according to industry practices and company standards.
  • Responds to customer remote hands requests and automated monitoring alerts.
  • Maintains established inventory controls.
  • Updates and maintains documentation.
  • Able to stand and walk for a full 12-hour shift.
  • Able to lift up to 50 pounds.
  • Ability to safely load, transfer, and unload pallets and skids.
  • Ability to safely use material handling tools and equipment.
  • Physical functions required to perform this job include lifting, pushing, pulling, bending, transporting, sorting, piling, and stacking. Activities are routine and repetitive in nature.
  • Provide 24x7 on-call support as required.
Job Complexity
  • Has developed specialized skills or is multi-skilled through job-related training and on-the-job experience.
  • Has experience with automated job scheduling products.
  • Strong communication skills both written and oral.
  • Completes work with a limited degree of supervision.
  • Identifies key issues and patterns from partial/conflicting data.
  • Takes a broad perspective to problems and spots new, less obvious solutions.
Education/Experience
Requires a high school graduate or two-year degree with three to five years of experience.

Preferred Skills
Two years server/raised floor experience, network, and systems experience.
  • Copper/fiber optic terminating experience.
  • Ability to work effectively with Excel, Word, Visio, and similar online tools.
  • General knowledge of telecommunications technologies, systems, and circuits.
  • General knowledge of HVAC & electrical distribution systems, UPS, and generators.
  • General knowledge of common network protocols, physical network topologies, the OSI model.
  • Network+, A+, or Security+ Cert preferred, ITIL Foundation III
What is in it for you? (change everything above this section)
  • Training
  • Skills development
  • Performance coaching, Medical, dental, vision, paid time off, 401k domestic partners program and more.
  • Community involvement opportunities

Job Requirements

 
Apply
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Job Snapshot

Location US-CO-Englewood
Employment Type Contractor
Pay Type Hour
Pay Rate N/A
Store Type IT & Technical

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Terms & Conditions
Snapshot
Ascent Services Group
Company:
US-CO-Englewood
Location:
Contractor
Employment Type:
Hour
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

Job Title: Data Center Technician
Location: Englewood, CO
4+ Month Contract

Principle Accountabilities
  • Possesses the ability to operate the various systems within the Data Center with minimal guidance.
  • Possesses superior customer services, soft skills, and the ability to assume ownership of the quality customer service experience.
  • Successfully interprets instructions provided within a trouble ticketing system.
  • Ability to work as a member of a small team taking direction from more senior members as needed.
  • Using tools provided, monitors all processing that occurs during the shift.
  • Performs restarts of failed jobs using basic skills.
  • Ensures that systems are up, running and available.
  • Escalates to Lead and or Shift Supervisor any issues that may impact system availability.
  • Performs system backups, daily system essential functions on a nightly, weekly, monthly basis as required and or directed.
  • Working knowledge of JCL, EJES, CA1 and CA7 commands.
  • Understanding of time-sensitive Service Level Agreements.
  • Performs system IPL (Initial Program Loads) commands.
  • Uses problem determination skills to diagnose potential hardware and software issues and escalate related event to appropriate stakeholders for immediate resolution.
  • Works with IBM 4381, 3081 and 3083 mainframe systems that utilized JES2, MVS/XA, ISPF, Client 300 as needed.
  • Knowledge of AppWorx job scheduling tool and its associated command line protocols.
  • General knowledge of the ServiceNow workflow application and infrastructure monitoring utilities.
  • Paid overtime and working over holidays/weekends as scheduled is a requirement as part of the position.
Data Center Tasks and Responsibilities
  • Rack and stacks equipment which include servers, network, routers and storage gear.
  • Swaps out failed hardware as in (power supplies, network cards, memory sticks, disk drives).
  • Ability to run fiber and copper network cabling according to industry practices and company standards.
  • Responds to customer remote hands requests and automated monitoring alerts.
  • Maintains established inventory controls.
  • Updates and maintains documentation.
  • Able to stand and walk for a full 12-hour shift.
  • Able to lift up to 50 pounds.
  • Ability to safely load, transfer, and unload pallets and skids.
  • Ability to safely use material handling tools and equipment.
  • Physical functions required to perform this job include lifting, pushing, pulling, bending, transporting, sorting, piling, and stacking. Activities are routine and repetitive in nature.
  • Provide 24x7 on-call support as required.
Job Complexity
  • Has developed specialized skills or is multi-skilled through job-related training and on-the-job experience.
  • Has experience with automated job scheduling products.
  • Strong communication skills both written and oral.
  • Completes work with a limited degree of supervision.
  • Identifies key issues and patterns from partial/conflicting data.
  • Takes a broad perspective to problems and spots new, less obvious solutions.
Education/Experience
Requires a high school graduate or two-year degree with three to five years of experience.

Preferred Skills
Two years server/raised floor experience, network, and systems experience.
  • Copper/fiber optic terminating experience.
  • Ability to work effectively with Excel, Word, Visio, and similar online tools.
  • General knowledge of telecommunications technologies, systems, and circuits.
  • General knowledge of HVAC & electrical distribution systems, UPS, and generators.
  • General knowledge of common network protocols, physical network topologies, the OSI model.
  • Network+, A+, or Security+ Cert preferred, ITIL Foundation III
What is in it for you? (change everything above this section)
  • Training
  • Skills development
  • Performance coaching, Medical, dental, vision, paid time off, 401k domestic partners program and more.
  • Community involvement opportunities

Job Requirements

 
Data Center Technician Apply now