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Deskside Technician (Executive/VIP Support)

Job Description

Deskside Technician (Executive/VIP Support)
Permanent

Skills Required:
  • Minimum of 5 years experience in supporting company Executives with Superior L2/L3 background in Windows OS/Office apps.
  • Proficient Level of Mac Experience/Support (Macbook experience is a MAJOR plus).
  • Proficient Hardware and Software troubleshooting skills.
  • Ability to resolve Operating System Errors.
  • Basic Network troubleshooting skills and knowledge.
  • Proficient in Microsoft Office.
  • Understanding of virus scan software tools and their associated detection /eradication procedures.
  • Ability to correctly update Incidents/Requests in a detailed, accurate and timely manner.
  • Proficient in Microsoft Active Directory.
  • Able to diagnose printer/peripheral device failures (and implement the associated corrective action).
  • Possess a sound understanding of client IT policies and be able to effectively communicate them.
  • Need to be flexible, efficient and able to work independently.
  • Must possess a very strong sense of customer service.
  • IT end user equipment ordering, support & inventory tracking.

Job Requirements

Deskside Technician (Executive/VIP Support)
Permanent

Skills Required:
  • Minimum of 5 years experience in supporting company Executives with Superior L2/L3 background in Windows OS/Office apps.
  • Proficient Level of Mac Experience/Support (Macbook experience is a MAJOR plus).
  • Proficient Hardware and Software troubleshooting skills.
  • Ability to resolve Operating System Errors.
  • Basic Network troubleshooting skills and knowledge.
  • Proficient in Microsoft Office.
  • Understanding of virus scan software tools and their associated detection /eradication procedures.
  • Ability to correctly update Incidents/Requests in a detailed, accurate and timely manner.
  • Proficient in Microsoft Active Directory.
  • Able to diagnose printer/peripheral device failures (and implement the associated corrective action).
  • Possess a sound understanding of client IT policies and be able to effectively communicate them.
  • Need to be flexible, efficient and able to work independently.
  • Must possess a very strong sense of customer service.
  • IT end user equipment ordering, support & inventory tracking.

Job Snapshot

Location US-CA-Santa Monica
Employment Type Full-Time
Pay Type Hour
Pay Rate $30.00 - $33.00 /Hour
Store Type IT & Technical
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Company Overview

Stefanini

Stefanini brings decades of IT outsourcing expertise to clients around the globe. We support mid-size and large corporations through offshore, onshore and nearshore IT managed services, systems integration, consulting and strategic staffing. Our service offerings include: IT infrastructure outsourcing (helpdesk/desktop services and data center), application development/systems integration, ERP/SAP consulting, asset management, and strategic IT staffing solutions. Our more than 24,000 employees delivering support in 35 languages, within 88 offices with a direct presence in 40 countries across the Americas, Europe, Africa, Australia and Asia is why our IT outsourcing solutions are used by some of the largest multinational companies in the world. Learn More

Contact Information

US-CA-Santa Monica
Rachelle Ann San Pedro
248.936.0643
Snapshot
Stefanini
Company:
US-CA-Santa Monica
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$30.00 - $33.00 /Hour
Pay Rate:
IT & Technical
Store Type:

Job Description

Deskside Technician (Executive/VIP Support)
Permanent

Skills Required:
  • Minimum of 5 years experience in supporting company Executives with Superior L2/L3 background in Windows OS/Office apps.
  • Proficient Level of Mac Experience/Support (Macbook experience is a MAJOR plus).
  • Proficient Hardware and Software troubleshooting skills.
  • Ability to resolve Operating System Errors.
  • Basic Network troubleshooting skills and knowledge.
  • Proficient in Microsoft Office.
  • Understanding of virus scan software tools and their associated detection /eradication procedures.
  • Ability to correctly update Incidents/Requests in a detailed, accurate and timely manner.
  • Proficient in Microsoft Active Directory.
  • Able to diagnose printer/peripheral device failures (and implement the associated corrective action).
  • Possess a sound understanding of client IT policies and be able to effectively communicate them.
  • Need to be flexible, efficient and able to work independently.
  • Must possess a very strong sense of customer service.
  • IT end user equipment ordering, support & inventory tracking.

Job Requirements

Deskside Technician (Executive/VIP Support)
Permanent

Skills Required:
  • Minimum of 5 years experience in supporting company Executives with Superior L2/L3 background in Windows OS/Office apps.
  • Proficient Level of Mac Experience/Support (Macbook experience is a MAJOR plus).
  • Proficient Hardware and Software troubleshooting skills.
  • Ability to resolve Operating System Errors.
  • Basic Network troubleshooting skills and knowledge.
  • Proficient in Microsoft Office.
  • Understanding of virus scan software tools and their associated detection /eradication procedures.
  • Ability to correctly update Incidents/Requests in a detailed, accurate and timely manner.
  • Proficient in Microsoft Active Directory.
  • Able to diagnose printer/peripheral device failures (and implement the associated corrective action).
  • Possess a sound understanding of client IT policies and be able to effectively communicate them.
  • Need to be flexible, efficient and able to work independently.
  • Must possess a very strong sense of customer service.
  • IT end user equipment ordering, support & inventory tracking.
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Deskside Technician (Executive/VIP Support) Apply now