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Desktop Field Tech - Remote

Job Description

Desktop Field Tech - Remote

AIC is seeking a Desktop Field Tech to work remotely in St Louis MO. This role provides internal end-user support for hardware, software and networking solutions. You will work as part of a dynamic team to deliver world-class IT support service to our employees through both proactive maintenance and reactive troubleshooting/problem solving. A sense of urgency, excellent time management, and strong communication skills will play a key role in your success.

Required Skills -

  • HP laptop/desktop configuration, troubleshooting, and repair
  • HP Printer & MFP maintenance and troubleshooting
  • Mobile device (iOS & Android) configuration and troubleshooting
  • Conference room technology
  • Windows 7/10 operating systems installation, repair, configuration, troubleshooting (Mac/MacOS knowledge is a plus, but not required)
  • Web Browser (e.g., Internet Explorer, Chrome, Edge) configuration and troubleshooting
  • Working knowledge of the Microsoft Office Suite 2016/2019/365 ProPlus (i.e., Word, Excel, PowerPoint, OneNote)
  • Working knowledge of common enterprise tools including; PC-to-PC support solutions, VPN client software, Microsoft Tools (e.g., Active Directory, PowerShell, Computer Management)
  • Client-side network configuration and troubleshooting in a broad range of environments (i.e., corporate LAN/WLAN, home routers, mobile broadband/WWAN/hotspots)

Preferred Skills

  • Working knowledge of Office 365 Enterprise applications (i.e., PowerBI, Flow, PowerApps, Teams, SharePoint)
  • Proven ability to provide individual and/or group training sessions on the use of technology to non-technical people
  • Wireless Display configuration and troubleshooting

Job Requirements

 

Job Snapshot

Location US-MO-St. Louis
Employment Type Full-Time
Pay Type Hour
Pay Rate $33.00 - $36.00 /Hour
Store Type IT & Technical
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Company Overview

Analysts

Analysts International Corporation (AIC) is an IT services firm fully dedicated to the success and satisfaction of its customers. From IT staffing to project-based solutions, AIC provides a broad range of services designed to help businesses and government agencies drive value, control costs and deliver on the promise of a more efficient and productive enterprise. Learn More

Contact Information

US-MO-St. Louis
AIC
(314) 523-1808
Snapshot
Analysts
Company:
US-MO-St. Louis
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$33.00 - $36.00 /Hour
Pay Rate:
IT & Technical
Store Type:

Job Description

Desktop Field Tech - Remote

AIC is seeking a Desktop Field Tech to work remotely in St Louis MO. This role provides internal end-user support for hardware, software and networking solutions. You will work as part of a dynamic team to deliver world-class IT support service to our employees through both proactive maintenance and reactive troubleshooting/problem solving. A sense of urgency, excellent time management, and strong communication skills will play a key role in your success.

Required Skills -

  • HP laptop/desktop configuration, troubleshooting, and repair
  • HP Printer & MFP maintenance and troubleshooting
  • Mobile device (iOS & Android) configuration and troubleshooting
  • Conference room technology
  • Windows 7/10 operating systems installation, repair, configuration, troubleshooting (Mac/MacOS knowledge is a plus, but not required)
  • Web Browser (e.g., Internet Explorer, Chrome, Edge) configuration and troubleshooting
  • Working knowledge of the Microsoft Office Suite 2016/2019/365 ProPlus (i.e., Word, Excel, PowerPoint, OneNote)
  • Working knowledge of common enterprise tools including; PC-to-PC support solutions, VPN client software, Microsoft Tools (e.g., Active Directory, PowerShell, Computer Management)
  • Client-side network configuration and troubleshooting in a broad range of environments (i.e., corporate LAN/WLAN, home routers, mobile broadband/WWAN/hotspots)

Preferred Skills

  • Working knowledge of Office 365 Enterprise applications (i.e., PowerBI, Flow, PowerApps, Teams, SharePoint)
  • Proven ability to provide individual and/or group training sessions on the use of technology to non-technical people
  • Wireless Display configuration and troubleshooting

Job Requirements

 
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Desktop Field Tech - Remote Apply now