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Desktop Support Analyst

Job Description

Ref ID: 03720-0011145037

Classification: Desktop Support Analyst

Compensation: $15.84 to $18.34 hourly

This is a job where you will need to excel at explaining intricate technical information to the non-technical user. Are you a driven individual who is most productive in an active and positive environment? Robert Half Technology has a Desktop Support Technician role that may be the position for you, if you match these qualities. If you are a motivated candidate with effective problem-solving abilities, this could be the job for you. This Desktop Support Analyst position, which is a long-term temporary-to-full-time opportunity, is located in the Philadelphia, Pennsylvania, area.

What you get to do every single day

- Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Solve computer problems, and implement appropriate action/solutions

- Interact regularly and effectively with ticket submitters

- Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

- Create records of daily data communication transactions, issues and remedial actions taken or installation activities

- Arrange hardware repairs with the appropriate vendors

- Supply computer desktop support in accordance with established policies and procedures

For immediate consideration please email Hailee Gerwitz - hailee.gerwitz@rht.com

Job Requirements

- Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

- Practical knowledge of Basic Network Troubleshooting

- General familiarity with Windows Deployment

- Well-founded grasp of Image Deployment

- Proven knowledge of Deployments

- Desktop Environment experience

- Desktop Hardware experience

- Deployment Tools experience

- Expertise in Desktop Imaging

- Desktop Support experience preferred

- Desktop support or related experience

For immediate consideration please email Hailee Gerwitz - hailee.gerwitz@rht.com

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-PA-Philadelphia
Employment Type Full-Time
Pay Type Hour
Pay Rate $15.84 - $18.34 /Hour
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-PA-Philadelphia
Recruiter
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Snapshot
Robert Half Technology
Company:
US-PA-Philadelphia
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$15.84 - $18.34 /Hour
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 03720-0011145037

Classification: Desktop Support Analyst

Compensation: $15.84 to $18.34 hourly

This is a job where you will need to excel at explaining intricate technical information to the non-technical user. Are you a driven individual who is most productive in an active and positive environment? Robert Half Technology has a Desktop Support Technician role that may be the position for you, if you match these qualities. If you are a motivated candidate with effective problem-solving abilities, this could be the job for you. This Desktop Support Analyst position, which is a long-term temporary-to-full-time opportunity, is located in the Philadelphia, Pennsylvania, area.

What you get to do every single day

- Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Solve computer problems, and implement appropriate action/solutions

- Interact regularly and effectively with ticket submitters

- Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

- Create records of daily data communication transactions, issues and remedial actions taken or installation activities

- Arrange hardware repairs with the appropriate vendors

- Supply computer desktop support in accordance with established policies and procedures

For immediate consideration please email Hailee Gerwitz - hailee.gerwitz@rht.com

Job Requirements

- Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

- Practical knowledge of Basic Network Troubleshooting

- General familiarity with Windows Deployment

- Well-founded grasp of Image Deployment

- Proven knowledge of Deployments

- Desktop Environment experience

- Desktop Hardware experience

- Deployment Tools experience

- Expertise in Desktop Imaging

- Desktop Support experience preferred

- Desktop support or related experience

For immediate consideration please email Hailee Gerwitz - hailee.gerwitz@rht.com

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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Desktop Support Analyst Apply now