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Desktop Support Analyst

Job Description

Ref ID: 04510-0010941363

Classification: Desktop Support

Compensation: $27.55 to $31.90 per hour

In this role, you will need to excel at explaining intricate technical information to the non-technical user. If you are a driven individual who is most productive in an active and positive environment, this might be the job for you. If so, Robert Half Technology has a Desktop Support Technician role that may be the position for you. Motivated candidates with effective problem-solving abilities are encouraged to apply. This Desktop Support Analyst role is long-term temporary in nature and is located in the Arlington, Virginia, area. Your responsibilities - Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals - Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities - Interact regularly and effectively with ticket submitters - Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Offer computer desktop support in accordance with established policies and procedures - Match hardware repairs with the appropriate vendors - Fix computer problems, and recommend appropriate action/solutions

Job Requirements

- Proven knowledge of Microsoft Windows Mobile OS - General familiarity with inventory - Quality experience with PC desktop/workstations - Microsoft Windows 8 experience highly desired - Wide ranging experience with PC skills - Microsoft Windows 7 in an Active Directory environment experience preferred - Active Directory experience desired - Practical knowledge of inventory management - Microsoft Windows 10 experience required - Well-founded grasp of customer service - Earlier work involving Microsoft SCCM - System Cntr Config Mgr - Proficiency in Microsoft Windows - Experience writing procedure manuals, user instructions, business correspondence, and general report writing - 3+ years of desktop support or other related experience

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-VA-Arlington
Employment Type Contractor
Pay Type Hour
Pay Rate $27.55 - $31.90 /Hour
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-VA-Arlington
Recruiter
202-626-0250
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Snapshot
Robert Half Technology
Company:
US-VA-Arlington
Location:
Contractor
Employment Type:
Hour
Pay Type:
$27.55 - $31.90 /Hour
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 04510-0010941363

Classification: Desktop Support

Compensation: $27.55 to $31.90 per hour

In this role, you will need to excel at explaining intricate technical information to the non-technical user. If you are a driven individual who is most productive in an active and positive environment, this might be the job for you. If so, Robert Half Technology has a Desktop Support Technician role that may be the position for you. Motivated candidates with effective problem-solving abilities are encouraged to apply. This Desktop Support Analyst role is long-term temporary in nature and is located in the Arlington, Virginia, area. Your responsibilities - Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals - Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities - Interact regularly and effectively with ticket submitters - Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Offer computer desktop support in accordance with established policies and procedures - Match hardware repairs with the appropriate vendors - Fix computer problems, and recommend appropriate action/solutions

Job Requirements

- Proven knowledge of Microsoft Windows Mobile OS - General familiarity with inventory - Quality experience with PC desktop/workstations - Microsoft Windows 8 experience highly desired - Wide ranging experience with PC skills - Microsoft Windows 7 in an Active Directory environment experience preferred - Active Directory experience desired - Practical knowledge of inventory management - Microsoft Windows 10 experience required - Well-founded grasp of customer service - Earlier work involving Microsoft SCCM - System Cntr Config Mgr - Proficiency in Microsoft Windows - Experience writing procedure manuals, user instructions, business correspondence, and general report writing - 3+ years of desktop support or other related experience

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
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Desktop Support Analyst Apply now