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Desktop Support Analyst

Job Description

Ref ID: 04010-0011238070

Classification: Desktop Support Analyst

Compensation: $23.00 to $27.00 hourly

The ideal candidate for this role will excel at explaining intricate technical information to the non-technical user. Candidates who consider themselves to be driven individuals who are most productive in an active and positive environment will be great fits for this job. Robert Half Technology has a Desktop Support Technician role that may be the position for you, if you match these qualities. We encourage you to apply to this position, if you are a motivated candidate with effective problem-solving abilities. This Desktop Support Analyst role is short-term temporary in nature and is based in the Garland, Texas, area.

Responsibilities

- Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

- Coordinate hardware repairs with the appropriate vendors

- Be in contact regularly and effectively with ticket submitters

- Resolve computer problems, and give guidance on appropriate action/solutions

- Offer computer desktop support in accordance with established policies and procedures

- Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

Job Requirements

- PC Hardware experience desired - Desktop support or related experience - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals iPad support iOS support C-Level Support 'please send resume to monique.moore@rht.com'

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-TX-Garland
Employment Type Full-Time
Pay Type Hour
Pay Rate $23.00 - $27.00 /Hour
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-TX-Garland
Recruiter
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Snapshot
Robert Half Technology
Company:
US-TX-Garland
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$23.00 - $27.00 /Hour
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 04010-0011238070

Classification: Desktop Support Analyst

Compensation: $23.00 to $27.00 hourly

The ideal candidate for this role will excel at explaining intricate technical information to the non-technical user. Candidates who consider themselves to be driven individuals who are most productive in an active and positive environment will be great fits for this job. Robert Half Technology has a Desktop Support Technician role that may be the position for you, if you match these qualities. We encourage you to apply to this position, if you are a motivated candidate with effective problem-solving abilities. This Desktop Support Analyst role is short-term temporary in nature and is based in the Garland, Texas, area.

Responsibilities

- Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

- Coordinate hardware repairs with the appropriate vendors

- Be in contact regularly and effectively with ticket submitters

- Resolve computer problems, and give guidance on appropriate action/solutions

- Offer computer desktop support in accordance with established policies and procedures

- Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

Job Requirements

- PC Hardware experience desired - Desktop support or related experience - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals iPad support iOS support C-Level Support 'please send resume to monique.moore@rht.com'

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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Desktop Support Analyst Apply now