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Desktop Support Analyst

Job Description

Ref ID: 03720-0011144992

Classification: Desktop Support Analyst

Compensation: $17.41 to $20.16 hourly

You may be interested in the Desktop Support Technician role at Robert Half Technology, if you have the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is a long-term temporary opportunity based in the Delaware area.

What you get to do every day

- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Resolve computer problems, and give guidance on appropriate action/solutions

- Communicate regularly and effectively with ticket submitters

- Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

- Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals

- Administer computer desktop support in accordance with established policies and procedures

- Organize hardware repairs with the appropriate vendors

For immediate consideration please email Hailee Gerwitz - hailee.gerwitz@rht.com

Job Requirements

- Microsoft Windows 7 in an Active Directory environment experience

- Demonstrated knowledge of VMware

- Deep understanding of Microsoft Windows

- Knowledge of Desktop Hardware

- Microsoft Windows 10 experience

- Solid understanding of Desktop Imaging

- Adeptness in Mac OS

- Experience writing procedure manuals, user instructions, business correspondence, and general report writing

- Desktop support or related experience

For immediate consideration please email Hailee Gerwitz - hailee.gerwitz@rht.com

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-PA-Philadelphia
Employment Type Full-Time
Pay Type Hour
Pay Rate $17.41 - $20.16 /Hour
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-PA-Philadelphia
Recruiter
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Snapshot
Robert Half Technology
Company:
US-PA-Philadelphia
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$17.41 - $20.16 /Hour
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 03720-0011144992

Classification: Desktop Support Analyst

Compensation: $17.41 to $20.16 hourly

You may be interested in the Desktop Support Technician role at Robert Half Technology, if you have the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is a long-term temporary opportunity based in the Delaware area.

What you get to do every day

- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Resolve computer problems, and give guidance on appropriate action/solutions

- Communicate regularly and effectively with ticket submitters

- Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

- Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals

- Administer computer desktop support in accordance with established policies and procedures

- Organize hardware repairs with the appropriate vendors

For immediate consideration please email Hailee Gerwitz - hailee.gerwitz@rht.com

Job Requirements

- Microsoft Windows 7 in an Active Directory environment experience

- Demonstrated knowledge of VMware

- Deep understanding of Microsoft Windows

- Knowledge of Desktop Hardware

- Microsoft Windows 10 experience

- Solid understanding of Desktop Imaging

- Adeptness in Mac OS

- Experience writing procedure manuals, user instructions, business correspondence, and general report writing

- Desktop support or related experience

For immediate consideration please email Hailee Gerwitz - hailee.gerwitz@rht.com

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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Desktop Support Analyst Apply now