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Desktop Support Technician (Cumming)

Job Description

Desktop Support Technician

Atlanta, GA

9 Month Contract (Monday-Friday) Possibility of Extension

As the

Desktop Support Technician

, you will be assisting in rolling out and deploying new hardware and peripheral equipment for our hospital clients Windows 10 Deployment. This includes installing and upgrading hardware and software, imaging and deploying workstations, configuring and refreshing PCs, troubleshooting network issues, and responding to and resolving application related problems. You will also be diagnosing and resolving end-user issues involving IT equipment and software, as well as providing desk-side end-user support, project support, and service request support. You're required to have prior experience as a Field Services Technician, as well as prior experience being a part of an enterprise rollout or deployment.

If you are interested in becoming an IT Desktop Technician working with a hospital system ranked by Forbes as one of America's Best Employers, the #26 Company in the nation for Best Company Cultural by Comparably, and a Top 50 Employer in the nation by Glassdoor, keep reading and apply below!

Minimum Qualifications:

  • 2+ years of IT desktop support experience within a corporate Windows environment
  • Successful track record providing outstanding customer service and problem resolution for end-users experiencing hardware and software issues
  • Experience with PC refreshes, deploying new IT equipment, creating images, installing software packages, maintaining computer networks, and migrating network printers
  • Knowledge of Microsoft Active Directory services, Windows 10 operating systems, Windows servers, encryption products, and standard networking protocols (including TCP/IP and Ethernet)
  • CompTIA A+ or equivalent certification is preferred
  • Must be able and willing to work Overtime hours as needed
  • Must be able to lift up to 25+ pounds.
  • Reliable transportation.
  • Able to pass a 10-Panel Drug Screen & Comprehensive Background Check.
    • Must be able to furnish prior vaccinations/immunizations records for:
    • Varicella/Chickenpox (prior exposure or immunity)
    • Measles Mumps Rubella (MMR) - Vaccine can be provided by Brooksource
    • Hepatitis B
    • Tuberculosis (TB) - Test can be provided by Brooksource

Key Responsibilities:

  • Install, maintain, and upgrade workstations, desktops, laptops, network printers, and peripherals
  • Respond to and resolve workstation, application, and server related problems
  • Update desktop software/applications and maintain documentation on installed applications
  • Support company-wide IT infrastructure projects such as PC refreshes, new hardware deployments, site acquisitions, and go-lives
  • Provide outstanding customer service and display utmost professionalism to everyone within the healthcare system

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Requirements

 

Job Snapshot

Location US-GA-Cumming
Employment Type Contractor
Pay Type Year
Pay Rate $0.00 - $1,000.00 /Year
Store Type IT & Technical
Apply

Company Overview

Brooksource

Brooksource is an IT Services Company, specializing in the recruitment and placement of high level IT professionals. We offer competitive compensation, paid holidays, 401k, health benefits, flexible work schedules and just about anything a top tier candidate would demand. Our diverse client base covers all industries and provides us the opportunity to place you, the candidate, in positions that span the entire IT spectrum. Learn More

Contact Information

US-GA-Cumming
Maddie Von Bereghy
Cornelia Torres-Hamlin
Snapshot
Brooksource
Company:
US-GA-Cumming
Location:
Contractor
Employment Type:
Year
Pay Type:
$0.00 - $1,000.00 /Year
Pay Rate:
IT & Technical
Store Type:

Job Description

Desktop Support Technician

Atlanta, GA

9 Month Contract (Monday-Friday) Possibility of Extension

As the

Desktop Support Technician

, you will be assisting in rolling out and deploying new hardware and peripheral equipment for our hospital clients Windows 10 Deployment. This includes installing and upgrading hardware and software, imaging and deploying workstations, configuring and refreshing PCs, troubleshooting network issues, and responding to and resolving application related problems. You will also be diagnosing and resolving end-user issues involving IT equipment and software, as well as providing desk-side end-user support, project support, and service request support. You're required to have prior experience as a Field Services Technician, as well as prior experience being a part of an enterprise rollout or deployment.

If you are interested in becoming an IT Desktop Technician working with a hospital system ranked by Forbes as one of America's Best Employers, the #26 Company in the nation for Best Company Cultural by Comparably, and a Top 50 Employer in the nation by Glassdoor, keep reading and apply below!

Minimum Qualifications:

  • 2+ years of IT desktop support experience within a corporate Windows environment
  • Successful track record providing outstanding customer service and problem resolution for end-users experiencing hardware and software issues
  • Experience with PC refreshes, deploying new IT equipment, creating images, installing software packages, maintaining computer networks, and migrating network printers
  • Knowledge of Microsoft Active Directory services, Windows 10 operating systems, Windows servers, encryption products, and standard networking protocols (including TCP/IP and Ethernet)
  • CompTIA A+ or equivalent certification is preferred
  • Must be able and willing to work Overtime hours as needed
  • Must be able to lift up to 25+ pounds.
  • Reliable transportation.
  • Able to pass a 10-Panel Drug Screen & Comprehensive Background Check.
    • Must be able to furnish prior vaccinations/immunizations records for:
    • Varicella/Chickenpox (prior exposure or immunity)
    • Measles Mumps Rubella (MMR) - Vaccine can be provided by Brooksource
    • Hepatitis B
    • Tuberculosis (TB) - Test can be provided by Brooksource

Key Responsibilities:

  • Install, maintain, and upgrade workstations, desktops, laptops, network printers, and peripherals
  • Respond to and resolve workstation, application, and server related problems
  • Update desktop software/applications and maintain documentation on installed applications
  • Support company-wide IT infrastructure projects such as PC refreshes, new hardware deployments, site acquisitions, and go-lives
  • Provide outstanding customer service and display utmost professionalism to everyone within the healthcare system

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Requirements

 
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Desktop Support Technician (Cumming) Apply now