The #1 Site for IT and Engineering Jobs - search all IT and Engineering  jobs.

Desktop Support Technician

Job Description

Position Title                    ::           Desktop Support Technician

Duration                            ::           12 Months

Locations                           ::          Londonderry, NH, 03053, US

  Job Description:
Provide technical support, training, and incident resolution to the user community to ensure optimum job efficiency and productivity. Continuously and consistently provide excellent customer service in an accurate, effective and timely manner to create a pleasant end user experience. •Prioritize, maintain and resolve helpdesk requests while meeting Service level Agreements. •Manage the inventory of software and hardware materials. •Prepare, configure, and deploy desktop computer systems including imaging computers and maintaining image library. •Ensure ongoing usability of desktop computers, peripheral equipment and software within established company standards and guidelines while ensuring optimum equipment performance and longevity. •Work with vendors when necessary to resolve technical problems with hardware and software.

Job Requirements

Education/Experience/Licenses etc.: • Bachelor’s Degree in IT or related discipline • 2+ years of experience in a Helpdesk environment is required, with Linux experience preferred. • Must be detail-oriented, accurate and well organized. • Excellent oral and written communication skills, interpersonal and organizational are required. • Ability to work independently and efficiently to meet deadlines and established response times is essential. • Ability to establish & maintain a good working relationship w/other professionals to provide support & resolve issues is a must. • Must be able to remain flexible with changes in priorities for various task and project assignments.
• Microsoft certifications desired

Job Snapshot

Location US-NH-Londonderry
Employment Type Full-Time
Pay Type Hour
Pay Rate $24.00 - $26.00 /Hour
Store Type Other
Apply

Company Overview

ACS Solutions

ACS Group provides services to Fortune 1000 companies across various industry verticals. With a proven track record of managing project demands while improving the efficiency, productivity and profitability of new and existing projects through process improvement, ACS Group is consistently recognized for identifying and implementing strategic solutions that create and preserve long-term business value. Learn More

Contact Information

US-NH-Londonderry
Ashish Kumar2
Snapshot
ACS Solutions
Company:
US-NH-Londonderry
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$24.00 - $26.00 /Hour
Pay Rate:
Other
Store Type:

Job Description

Position Title                    ::           Desktop Support Technician

Duration                            ::           12 Months

Locations                           ::          Londonderry, NH, 03053, US

  Job Description:
Provide technical support, training, and incident resolution to the user community to ensure optimum job efficiency and productivity. Continuously and consistently provide excellent customer service in an accurate, effective and timely manner to create a pleasant end user experience. •Prioritize, maintain and resolve helpdesk requests while meeting Service level Agreements. •Manage the inventory of software and hardware materials. •Prepare, configure, and deploy desktop computer systems including imaging computers and maintaining image library. •Ensure ongoing usability of desktop computers, peripheral equipment and software within established company standards and guidelines while ensuring optimum equipment performance and longevity. •Work with vendors when necessary to resolve technical problems with hardware and software.

Job Requirements

Education/Experience/Licenses etc.: • Bachelor’s Degree in IT or related discipline • 2+ years of experience in a Helpdesk environment is required, with Linux experience preferred. • Must be detail-oriented, accurate and well organized. • Excellent oral and written communication skills, interpersonal and organizational are required. • Ability to work independently and efficiently to meet deadlines and established response times is essential. • Ability to establish & maintain a good working relationship w/other professionals to provide support & resolve issues is a must. • Must be able to remain flexible with changes in priorities for various task and project assignments.
• Microsoft certifications desired
Sologig Advice

For your privacy and protection, when applying to a job online: Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn More

By applying to a job using sologig.com you are agreeing to comply with and be subject to the workinretail.com Terms and Conditions for use of our website. To use our website, you must agree with theTerms & Conditionsand both meet and comply with their provisions.
Desktop Support Technician Apply now