The #1 Site for IT and Engineering Jobs - search all IT and Engineering  jobs.
M3p7776vr4n7n5z924f

Desktop Support Technician

Job Description

Ref ID: 04310-9502290456

Classification: Desktop Support Technician

Compensation: DOE

As a Desktop Support Tech, your primary mission will be to work with your team to maintain and troubleshoot the internal systems that keep our business going. Responsibilities will range from new full-time setup, desktop support, computer build-outs and deployments. Good communication skills, enthusiasm, and aptitude at independent problem solving are a must. Work with multiple departments and be highly collaborative internally to provide exceptional customer service with a sense of urgency working closely with other team members to coordinate support.

ESSENTIAL FUNCTIONS

Troubleshoots computer hardware and software including but not limited to desktops, laptops, MACs, Microsoft software, Adobe software.
Receives and responds to service requests and problems in a customer service-oriented manner. Promptly acknowledges, prioritizes, tracks and documents service requests and problems. Notifies customers of the status of issues as appropriate.
Configures, documents, upgrades, repairs and/or decommissions desktop and laptop computer hardware following standard operating practices
Maintains media presentation equipment and coordinates and assists end users with conference room equipment setup/disassembly as necessary
Performs inventory of installed desktop hardware and software components to ensure that records are accurate and updated
Educates customers in a respectful and considerate manner, developing and maintaining relationships with customers
Tier 1 troubleshooting server/client applications and basic TCP/IP communications problems
Analyses desktop, laptop and systems performance indicators to ensure system(s) are operating efficiently.
Relocates and sets up desktop computer devices and phones. This includes moving data and voice lines within patch panels in communications closets
This job description reflects management’s assignment of general functions; it does not restrict the tasks that may be assigned.

If interested, apply NOW or send your resume to kiara.orbe@rht.com

QUALIFICATIONS

Education: High school diploma or equivalent.
Work Experience or Related Experience: 1 years or more experience providing support in the following areas: desktop, laptops, Microsoft Windows, Microsoft Office, Basic networking,
Specialized Knowledge, Skills & Abilities: Good communication (both written and verbal) and interpersonal skills are required. The ability to interact and collaborate effectively with team members, technical staff, and internal customers as described is required. A strong customer service orientation is essential. Good attention to detail and multitask. Good organizational and time management skills are required as is the ability to perform work with little direction and work on multiple customer requests.
Additional Qualifications: Working knowledge of the following operating systems, software packages and programs are required: Microsoft Windows 7/8, Microsoft Office 2010/2013 Suite, desktops and laptops, Antivirus software, LAN, WAN, disk encryption software.

PHYSICAL DEMANDS

Must have the ability to stand, sit, stoop, bend and reach to perform work on desktop applications as described
Must be able to lift and move material weighing up to 35 lbs., and function in an environment with constant interruptions

If interested, apply NOW or send your resume to kiara.orbe@rht.com

Job Requirements

As a Desktop Support Tech, your primary mission will be to work with your team to maintain and troubleshoot the internal systems that keep our business going. Responsibilities will range from new full-time setup, desktop support, computer build-outs and deployments. Good communication skills, enthusiasm, and aptitude at independent problem solving are a must. Work with multiple departments and be highly collaborative internally to provide exceptional customer service with a sense of urgency working closely with other team members to coordinate support.

ESSENTIAL FUNCTIONS

Troubleshoots computer hardware and software including but not limited to desktops, laptops, MACs, Microsoft software, Adobe software.
Receives and responds to service requests and problems in a customer service-oriented manner. Promptly acknowledges, prioritizes, tracks and documents service requests and problems. Notifies customers of the status of issues as appropriate.
Configures, documents, upgrades, repairs and/or decommissions desktop and laptop computer hardware following standard operating practices
Maintains media presentation equipment and coordinates and assists end users with conference room equipment setup/disassembly as necessary
Performs inventory of installed desktop hardware and software components to ensure that records are accurate and updated
Educates customers in a respectful and considerate manner, developing and maintaining relationships with customers
Tier 1 troubleshooting server/client applications and basic TCP/IP communications problems
Analyses desktop, laptop and systems performance indicators to ensure system(s) are operating efficiently.
Relocates and sets up desktop computer devices and phones. This includes moving data and voice lines within patch panels in communications closets
This job description reflects management’s assignment of general functions; it does not restrict the tasks that may be assigned.

If interested, apply NOW or send your resume to kiara.orbe@rht.com

QUALIFICATIONS

Education: High school diploma or equivalent.
Work Experience or Related Experience: 1 years or more experience providing support in the following areas: desktop, laptops, Microsoft Windows, Microsoft Office, Basic networking,
Specialized Knowledge, Skills & Abilities: Good communication (both written and verbal) and interpersonal skills are required. The ability to interact and collaborate effectively with team members, technical staff, and internal customers as described is required. A strong customer service orientation is essential. Good attention to detail and multitask. Good organizational and time management skills are required as is the ability to perform work with little direction and work on multiple customer requests.
Additional Qualifications: Working knowledge of the following operating systems, software packages and programs are required: Microsoft Windows 7/8, Microsoft Office 2010/2013 Suite, desktops and laptops, Antivirus software, LAN, WAN, disk encryption software.

PHYSICAL DEMANDS

Must have the ability to stand, sit, stoop, bend and reach to perform work on desktop applications as described
Must be able to lift and move material weighing up to 35 lbs., and function in an environment with constant interruptions

If interested, apply NOW or send your resume to kiara.orbe@rht.com

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-VA-Richmond
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
Other Compensation: DOE
Apply

Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-VA-Richmond
Recruiter
Icon-social-facebookIcon-social-linkedinIcon-social-twitter
Snapshot
Robert Half Technology
Company:
US-VA-Richmond
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 04310-9502290456

Classification: Desktop Support Technician

Compensation: DOE

As a Desktop Support Tech, your primary mission will be to work with your team to maintain and troubleshoot the internal systems that keep our business going. Responsibilities will range from new full-time setup, desktop support, computer build-outs and deployments. Good communication skills, enthusiasm, and aptitude at independent problem solving are a must. Work with multiple departments and be highly collaborative internally to provide exceptional customer service with a sense of urgency working closely with other team members to coordinate support.

ESSENTIAL FUNCTIONS

Troubleshoots computer hardware and software including but not limited to desktops, laptops, MACs, Microsoft software, Adobe software.
Receives and responds to service requests and problems in a customer service-oriented manner. Promptly acknowledges, prioritizes, tracks and documents service requests and problems. Notifies customers of the status of issues as appropriate.
Configures, documents, upgrades, repairs and/or decommissions desktop and laptop computer hardware following standard operating practices
Maintains media presentation equipment and coordinates and assists end users with conference room equipment setup/disassembly as necessary
Performs inventory of installed desktop hardware and software components to ensure that records are accurate and updated
Educates customers in a respectful and considerate manner, developing and maintaining relationships with customers
Tier 1 troubleshooting server/client applications and basic TCP/IP communications problems
Analyses desktop, laptop and systems performance indicators to ensure system(s) are operating efficiently.
Relocates and sets up desktop computer devices and phones. This includes moving data and voice lines within patch panels in communications closets
This job description reflects management’s assignment of general functions; it does not restrict the tasks that may be assigned.

If interested, apply NOW or send your resume to kiara.orbe@rht.com

QUALIFICATIONS

Education: High school diploma or equivalent.
Work Experience or Related Experience: 1 years or more experience providing support in the following areas: desktop, laptops, Microsoft Windows, Microsoft Office, Basic networking,
Specialized Knowledge, Skills & Abilities: Good communication (both written and verbal) and interpersonal skills are required. The ability to interact and collaborate effectively with team members, technical staff, and internal customers as described is required. A strong customer service orientation is essential. Good attention to detail and multitask. Good organizational and time management skills are required as is the ability to perform work with little direction and work on multiple customer requests.
Additional Qualifications: Working knowledge of the following operating systems, software packages and programs are required: Microsoft Windows 7/8, Microsoft Office 2010/2013 Suite, desktops and laptops, Antivirus software, LAN, WAN, disk encryption software.

PHYSICAL DEMANDS

Must have the ability to stand, sit, stoop, bend and reach to perform work on desktop applications as described
Must be able to lift and move material weighing up to 35 lbs., and function in an environment with constant interruptions

If interested, apply NOW or send your resume to kiara.orbe@rht.com

Job Requirements

As a Desktop Support Tech, your primary mission will be to work with your team to maintain and troubleshoot the internal systems that keep our business going. Responsibilities will range from new full-time setup, desktop support, computer build-outs and deployments. Good communication skills, enthusiasm, and aptitude at independent problem solving are a must. Work with multiple departments and be highly collaborative internally to provide exceptional customer service with a sense of urgency working closely with other team members to coordinate support.

ESSENTIAL FUNCTIONS

Troubleshoots computer hardware and software including but not limited to desktops, laptops, MACs, Microsoft software, Adobe software.
Receives and responds to service requests and problems in a customer service-oriented manner. Promptly acknowledges, prioritizes, tracks and documents service requests and problems. Notifies customers of the status of issues as appropriate.
Configures, documents, upgrades, repairs and/or decommissions desktop and laptop computer hardware following standard operating practices
Maintains media presentation equipment and coordinates and assists end users with conference room equipment setup/disassembly as necessary
Performs inventory of installed desktop hardware and software components to ensure that records are accurate and updated
Educates customers in a respectful and considerate manner, developing and maintaining relationships with customers
Tier 1 troubleshooting server/client applications and basic TCP/IP communications problems
Analyses desktop, laptop and systems performance indicators to ensure system(s) are operating efficiently.
Relocates and sets up desktop computer devices and phones. This includes moving data and voice lines within patch panels in communications closets
This job description reflects management’s assignment of general functions; it does not restrict the tasks that may be assigned.

If interested, apply NOW or send your resume to kiara.orbe@rht.com

QUALIFICATIONS

Education: High school diploma or equivalent.
Work Experience or Related Experience: 1 years or more experience providing support in the following areas: desktop, laptops, Microsoft Windows, Microsoft Office, Basic networking,
Specialized Knowledge, Skills & Abilities: Good communication (both written and verbal) and interpersonal skills are required. The ability to interact and collaborate effectively with team members, technical staff, and internal customers as described is required. A strong customer service orientation is essential. Good attention to detail and multitask. Good organizational and time management skills are required as is the ability to perform work with little direction and work on multiple customer requests.
Additional Qualifications: Working knowledge of the following operating systems, software packages and programs are required: Microsoft Windows 7/8, Microsoft Office 2010/2013 Suite, desktops and laptops, Antivirus software, LAN, WAN, disk encryption software.

PHYSICAL DEMANDS

Must have the ability to stand, sit, stoop, bend and reach to perform work on desktop applications as described
Must be able to lift and move material weighing up to 35 lbs., and function in an environment with constant interruptions

If interested, apply NOW or send your resume to kiara.orbe@rht.com

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Mwm71d69lzbc3jm6rwg
Sologig Advice

For your privacy and protection, when applying to a job online: Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn More

By applying to a job using sologig.com you are agreeing to comply with and be subject to the workinretail.com Terms and Conditions for use of our website. To use our website, you must agree with theTerms & Conditionsand both meet and comply with their provisions.
Desktop Support Technician Apply now