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Desktop Support

Job Description

Ref ID: 04510-9501824442

Classification: Desktop Support

Compensation: DOE

A booming company in the DC area has asked Robert Half to help them find their next great Desktop Support staff member! The Desktop Support technician will be responsible for day-to-day operational support of the community through problem resolution, upgrading, configurations, and workstation maintenance. Your Desktop Support team will be responsible for providing high-quality, cost-effective solutions to end-users on a daily basis. Duties of the Role: -Field and resolve ticket issues -Walk users through essential updates and installations to ensure a smooth tech transition -Effectively diagnose problems in order to provide accurate solutions -Conduct basic to advanced troubleshooting -Be familiar with variable testing in order to provide multiple solutions if necessary -Customize desktop applications/workstations to better suit the user's needs -Log and record issues and solutions -Assist with training document creation

Job Requirements

Requirements of the Role: -Bachelor's Degree in Computer Science, IT, or related field -3+ years of professional IT experience -Mastery of Windows and MAC OS environments -Excellent problem solving skills and a positive attitude! If you are ready to take your IT skills to the next level, please email your resume to [email protected] for review!

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-DC-Washington
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
Other Compensation: DOE
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-DC-Washington
Recruiter
202-626-0250
-
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Snapshot
Robert Half Technology
Company:
US-DC-Washington
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 04510-9501824442

Classification: Desktop Support

Compensation: DOE

A booming company in the DC area has asked Robert Half to help them find their next great Desktop Support staff member! The Desktop Support technician will be responsible for day-to-day operational support of the community through problem resolution, upgrading, configurations, and workstation maintenance. Your Desktop Support team will be responsible for providing high-quality, cost-effective solutions to end-users on a daily basis. Duties of the Role: -Field and resolve ticket issues -Walk users through essential updates and installations to ensure a smooth tech transition -Effectively diagnose problems in order to provide accurate solutions -Conduct basic to advanced troubleshooting -Be familiar with variable testing in order to provide multiple solutions if necessary -Customize desktop applications/workstations to better suit the user's needs -Log and record issues and solutions -Assist with training document creation

Job Requirements

Requirements of the Role: -Bachelor's Degree in Computer Science, IT, or related field -3+ years of professional IT experience -Mastery of Windows and MAC OS environments -Excellent problem solving skills and a positive attitude! If you are ready to take your IT skills to the next level, please email your resume to [email protected] for review!

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
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Desktop Support Apply now