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Desktop Support with Customer Service experience

Job Description

ACS group has an immediate need for a Desktop Support with experience in administering windows server operating systems and Cisco Switches. This is a 6 to 12 months contract opportunity (with long-term potential – only
include if relevant) and is located in Kansas City,MO.

Skills:
Along with desktop Customer Service experience is needed

Requirements:
Must have experience in administering windows server operating systems.
Must have experience in maintaining Cisco switches
A solid working knowledge and demonstrated technical proficiency in installing, troubleshooting and resolving problems of various software on Windows 10 Operating system
Experience working with VMware vSphere.
Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, Cisco switches, disk drives, memory, etc.
Experience or knowledge of CRAC/HVAC Units and UPS preferred.
Experience working with various levels of technical individuals at remote locations to resolve problems or in implementing on new switches or Servers preferred.
Experience using a ticket management system for work prioritization and daily workload management
ITIL, CCNE and/or MCSE certifications are desired.
Experience on AirWatch/iPhone support is an in advantage
Ability to create clear and concise documentation
Good written and oral communication skills are required.
Ability and confidence in making system recommendations and providing excellent customer support.
Experience and/or knowledge of PLC’s a plus.

Thanks & Regards,

 

Nabarun Mukherjee

Sr.Recruiter

US: (primary number)

Nabarun.mukherjee@acsicorp.com

 

AIC  Talent Solutions

Analysts  IT Consulting

ComforceHealth  Healthcare

HireGenics  Workforce Management

www.acsicorp.com 

ACS Group is a Minority-Owned Business Enterprise (MBE)
and a Certified NMSDC Corporate Plus® Member

“If you do not wish to receive further communications like this, please send an e-mail to optout@acsicorp.com to unsubscribe, providing your name. Please note that it may take up to 5 business days to process your request.

 

www.acsicorp.com

“ACS is committed to provide exceptional experience. In the process, if you need to connect with my manager for anything related to service or any unanswered questions, please write at acscares@acsicorp.com.”



ABOUT ACS GROUP. – ACS Group is a premier provider of IT Consulting, Engineering Consulting, Healthcare, Talent, and Workforce Management Solutions to Fortune 1000 companies globally. Our operating brands have provided targeted services and solutions for more than 50 years. We serve our clients through four operating companies:
* AIC
*Analysts
*ComforceHealth
*HireGenics
Recent Recognitions:
#No. 6 Largest IT staffing Firm in the U.S. (2019 SIA)
#Largest Minority-Owned IT Staffing Firm in the U.S. (2018 SIA)
# No. 8 Largest IT Staffing Firm in the U.S. (2018 SIA)
#Inavero’s Best of Staffing® Client Diamond Award (2018).
#National Class lV Supplier of the Year Finalist and a Regional Class IV Supplier of the Year by NMSDC
#Inavero's Best of Staffing®Client Diamond Award Winner(2017)

Website: www.acsicorp.com

Job Requirements

Looking for Desktop Support with Windows 7 to windows 10 migration or upgradation also this also need experience with excellent customer service

Job Snapshot

Location US-MO-Weatherby Lake
Employment Type Contractor
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
Apply

Company Overview

American Cybersystems, Inc. (ACS Group)

ACS Group provides services to Fortune 1000 companies across various industry verticals. With a proven track record of managing project demands while improving the efficiency, productivity and profitability of new and existing projects through process improvement, ACS Group is consistently recognized for identifying and implementing strategic solutions that create and preserve long-term business value. Learn More

Contact Information

US-MO-Weatherby Lake
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Snapshot
American Cybersystems, Inc. (ACS Group)
Company:
US-MO-Weatherby Lake
Location:
Contractor
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

ACS group has an immediate need for a Desktop Support with experience in administering windows server operating systems and Cisco Switches. This is a 6 to 12 months contract opportunity (with long-term potential – only
include if relevant) and is located in Kansas City,MO.

Skills:
Along with desktop Customer Service experience is needed

Requirements:
Must have experience in administering windows server operating systems.
Must have experience in maintaining Cisco switches
A solid working knowledge and demonstrated technical proficiency in installing, troubleshooting and resolving problems of various software on Windows 10 Operating system
Experience working with VMware vSphere.
Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, Cisco switches, disk drives, memory, etc.
Experience or knowledge of CRAC/HVAC Units and UPS preferred.
Experience working with various levels of technical individuals at remote locations to resolve problems or in implementing on new switches or Servers preferred.
Experience using a ticket management system for work prioritization and daily workload management
ITIL, CCNE and/or MCSE certifications are desired.
Experience on AirWatch/iPhone support is an in advantage
Ability to create clear and concise documentation
Good written and oral communication skills are required.
Ability and confidence in making system recommendations and providing excellent customer support.
Experience and/or knowledge of PLC’s a plus.

Thanks & Regards,

 

Nabarun Mukherjee

Sr.Recruiter

US: (primary number)

Nabarun.mukherjee@acsicorp.com

 

AIC  Talent Solutions

Analysts  IT Consulting

ComforceHealth  Healthcare

HireGenics  Workforce Management

www.acsicorp.com 

ACS Group is a Minority-Owned Business Enterprise (MBE)
and a Certified NMSDC Corporate Plus® Member

“If you do not wish to receive further communications like this, please send an e-mail to optout@acsicorp.com to unsubscribe, providing your name. Please note that it may take up to 5 business days to process your request.

 

www.acsicorp.com

“ACS is committed to provide exceptional experience. In the process, if you need to connect with my manager for anything related to service or any unanswered questions, please write at acscares@acsicorp.com.”



ABOUT ACS GROUP. – ACS Group is a premier provider of IT Consulting, Engineering Consulting, Healthcare, Talent, and Workforce Management Solutions to Fortune 1000 companies globally. Our operating brands have provided targeted services and solutions for more than 50 years. We serve our clients through four operating companies:
* AIC
*Analysts
*ComforceHealth
*HireGenics
Recent Recognitions:
#No. 6 Largest IT staffing Firm in the U.S. (2019 SIA)
#Largest Minority-Owned IT Staffing Firm in the U.S. (2018 SIA)
# No. 8 Largest IT Staffing Firm in the U.S. (2018 SIA)
#Inavero’s Best of Staffing® Client Diamond Award (2018).
#National Class lV Supplier of the Year Finalist and a Regional Class IV Supplier of the Year by NMSDC
#Inavero's Best of Staffing®Client Diamond Award Winner(2017)

Website: www.acsicorp.com

Job Requirements

Looking for Desktop Support with Windows 7 to windows 10 migration or upgradation also this also need experience with excellent customer service

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Desktop Support with Customer Service experience Apply now