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Desktop Support

Job Description

Ref ID: 03600-0011167453

Classification: Systems Administrator

Compensation: DOE

Robert Half Technology is seeking a Desktop Support Professional with experience in end user administration. A successful candidate will be experienced providing support of end user break/fix issues as well as providing support of operating systems including upgrades. If you have an aptitude for problem solving and a strong sense of ownership, this position may be for you! This temporary to hire position with room for growth in Wilsonville, Oregon. Submit yourself for consideration by applying today or by emailing your resume directly to: lacie.scott@rht.com

•Communicate user facing technology changes to the organization effectively.
•Manage and maintain updates including OS upgrades to end user systems.
•Procure desktops, laptops and end user equipment.
•Provide technical Helpdesk support via telephone, remotely, online and face to face
•Perform diagnostic repairs and hardware/software installations
•Manage user accounts, computers, and groups in Active Directory, Exchange and Office 365
•Create, assign and resolve service requests using support workflow and document details based on work performed in ticket tracking system
•Follow up with users to ensure positive resolution of tickets
•Build and deploy desktop hardware.
•Able to troubleshoot user networking issues

Job Requirements

•Requires a minimum of 3+ years of related experience
•Substantial understanding of the job, and applies knowledge and skills to complete a wide range of tasks
•As a skilled specialist, completes tasks in creative and effective ways
•Understands implications of work and makes recommendations for solutions
•Active Directory, Group Policy Management
•Networking: DNS, DHCP
•Desktop and mobile device troubleshooting

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-OR-Wilsonville
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
Other Compensation: DOE
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-OR-Wilsonville
Recruiter
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Snapshot
Robert Half Technology
Company:
US-OR-Wilsonville
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 03600-0011167453

Classification: Systems Administrator

Compensation: DOE

Robert Half Technology is seeking a Desktop Support Professional with experience in end user administration. A successful candidate will be experienced providing support of end user break/fix issues as well as providing support of operating systems including upgrades. If you have an aptitude for problem solving and a strong sense of ownership, this position may be for you! This temporary to hire position with room for growth in Wilsonville, Oregon. Submit yourself for consideration by applying today or by emailing your resume directly to: lacie.scott@rht.com

•Communicate user facing technology changes to the organization effectively.
•Manage and maintain updates including OS upgrades to end user systems.
•Procure desktops, laptops and end user equipment.
•Provide technical Helpdesk support via telephone, remotely, online and face to face
•Perform diagnostic repairs and hardware/software installations
•Manage user accounts, computers, and groups in Active Directory, Exchange and Office 365
•Create, assign and resolve service requests using support workflow and document details based on work performed in ticket tracking system
•Follow up with users to ensure positive resolution of tickets
•Build and deploy desktop hardware.
•Able to troubleshoot user networking issues

Job Requirements

•Requires a minimum of 3+ years of related experience
•Substantial understanding of the job, and applies knowledge and skills to complete a wide range of tasks
•As a skilled specialist, completes tasks in creative and effective ways
•Understands implications of work and makes recommendations for solutions
•Active Directory, Group Policy Management
•Networking: DNS, DHCP
•Desktop and mobile device troubleshooting

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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Desktop Support Apply now