Account Executive/Staffing ManagerCompensation:
$25.00 to $25.00 per hour
Desktop Support Location - Dallas,TX Pay Rate- $ 25.00 Duration ? 6 Contract to Fulltime Important ? Must be local to Dallas-Fort Worth If this role interest, you please email at [email protected]
Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: ? Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, tablets, peripheral equipment and software. ? Maintain employees? access on associated computer systems and/or phone/voicemail systems ? Assist employees with Smartphones, Laptops and Tablets ? Works with vendor support contacts to resolve technical problems with desktop computing equipment and software. ? Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems. ? Assesses functional needs to determine specifications for purchases. ? In Person, Phone, Email and Ticket support with onsite and remote employees. ? Manage Ticket pipeline within stated SLA?s. ? Performs all other duties as required. Qualifications ESSENTIAL KNOWLEDGE SKILLS: ? Strong communication skills and a high level of comfort interacting with users including executive team ? Excellent customer service skills ? Ability to support the following in a corporate environment: Windows 7/10, Office 2010/2016, Symantec Endpoint/Trend Micro, Office365 ? Familiarity with basic tasks in Active Directory, Exchange and Office 365 ? Familiarity with all aspects of smartphone and tablet support (Airwatch) ? Comfortable troubleshooting basic telecom issues (Avaya and VoIP) ? Able to exercise great initiative independent judgment. ? High regard for confidentiality and ability to maintain confidential information. ? Ability to manage several projects and tasks simultaneously. ? Solid problem-solving and business acumen skills. ? Willingness to work additional hours in order to meet tight deadlines. ? Exceptional written and verbal communication ? Highly organized, with exceptional attention to detail ? Able to thrive in a fast-paced environment and work independently when required EDUCATION AND/OR EXPERIENCE: ? 1 plus years? experience supporting Windows 7/10 desktop and laptop computers ? 1 plus years IT Customer Service Experience a must ? Experience troubleshooting hardware issues and replacing hardware on both desktop and laptop computers ? Experience installing software, patches and updates on Desktops, Laptops and Servers ? Experience troubleshooting basic network, software and printing problems MACHINES, OFFICE EQUIPMENT SOFTWARE: ? Windows 7/10 desktop, laptop and tablets ? Proficient with Microsoft Office applicationsTechnology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agencies
The intersection of technology and people it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.
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