Mobile_menu_button_hd

Executive IT Support Technician

Ascent

Job Description

Req #: 19-07112
Title: Executive IT Support Technician
Location: Cambridge, MA
Position Type: 6 Month Contract
Please reach out for full job description

 
Position Summary:
The Executive ITS Support team provides technical support during on-site and off-site conventions, congresses, & meetings. The candidate will be responsible for supporting the Executive Boardroom, Auditoriums, as well as the various meeting space.

Description:
The candidate must have a deep understanding of PC technology, networking, Mac Technology, Mobile Devices. The candidate will need a strong working knowledge of installation, support, and deployment of Windows OS, MacOS, and iOS operating systems.
  • Provide end to end technical support for our Executives and their direct support staff. Tasks include but not limited to:
    • Excellent customer service skills be organized, polite, be able to follow directions, dependable, prompt, neat in appearance and be self-motivated.
    • Install, maintain, support Microsoft Windows's and MacOS.
  • Provision, maintain, and provided technical support and training for mobile hardware to include but not limited to Apple iOS devices, Android, and Microsoft Mobile Devices using industry standard technologies which includes the use of VMWare AirWatch, Microsoft ActiveSync, VMWare Boxer or equivalent MDM (Mobile Device Management) tools.
  • The candidate must have a strong working knowledge of Microsoft Windows 10 & Apple MacOS. Apple & Microsoft technical certifications are recommended.
  • Networking: The candidate must have a strong working knowledge of the TCP/IP IPv4 and IPv6 protocols. In addition, the candidate must have the skills to troubleshoot industry standard VPN clients which includes Cisco AnyConnect and Microsoft Direct Access.
  • Printing: The candidate must have a strong working knowledge of Client OfficeJet printers, Client LaserJet Printers, and Client LaserJet Multifunction Printers (MFP's).
 
Basic Qualifications:
  • Bachelor's Degree. Area of specialization: Information Technology or equivalent in experience
  • 7-10 years related experience

Job Requirements

 
Apply
Apply

Job Snapshot

Location US-MA-Cambridge
Employment Type Contractor
Pay Type Hour
Pay Rate N/A
Store Type Other

Recommended Jobs for You

Privacy Tips

For your privacy and protection, when applying to a job online:

Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.

Terms & Conditions
Snapshot
Ascent
Company:
US-MA-Cambridge
Location:
Contractor
Employment Type:
Hour
Pay Type:
N/A
Pay Rate:
Other
Store Type:

Job Description

Req #: 19-07112
Title: Executive IT Support Technician
Location: Cambridge, MA
Position Type: 6 Month Contract
Please reach out for full job description

 
Position Summary:
The Executive ITS Support team provides technical support during on-site and off-site conventions, congresses, & meetings. The candidate will be responsible for supporting the Executive Boardroom, Auditoriums, as well as the various meeting space.

Description:
The candidate must have a deep understanding of PC technology, networking, Mac Technology, Mobile Devices. The candidate will need a strong working knowledge of installation, support, and deployment of Windows OS, MacOS, and iOS operating systems.
  • Provide end to end technical support for our Executives and their direct support staff. Tasks include but not limited to:
    • Excellent customer service skills be organized, polite, be able to follow directions, dependable, prompt, neat in appearance and be self-motivated.
    • Install, maintain, support Microsoft Windows's and MacOS.
  • Provision, maintain, and provided technical support and training for mobile hardware to include but not limited to Apple iOS devices, Android, and Microsoft Mobile Devices using industry standard technologies which includes the use of VMWare AirWatch, Microsoft ActiveSync, VMWare Boxer or equivalent MDM (Mobile Device Management) tools.
  • The candidate must have a strong working knowledge of Microsoft Windows 10 & Apple MacOS. Apple & Microsoft technical certifications are recommended.
  • Networking: The candidate must have a strong working knowledge of the TCP/IP IPv4 and IPv6 protocols. In addition, the candidate must have the skills to troubleshoot industry standard VPN clients which includes Cisco AnyConnect and Microsoft Direct Access.
  • Printing: The candidate must have a strong working knowledge of Client OfficeJet printers, Client LaserJet Printers, and Client LaserJet Multifunction Printers (MFP's).
 
Basic Qualifications:
  • Bachelor's Degree. Area of specialization: Information Technology or equivalent in experience
  • 7-10 years related experience

Job Requirements

 
Executive IT Support Technician Apply now