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F34599 IT Support Specialist Level II

Job Description


Role: IT Support Specialist
Location: Remote role
Type: Contract to hire

Responsibilities -
o Provide Production Support (L2 support) for EDI/DW/Legal & Compliance applications
o Perform shakeout execution, release/deployment support troubleshoot issues and communicate effectively. Follow-up on root cause analysis.
o Manage incident and Change Management activities along with partnering with Dev teams and other project stakeholders
o Production support background. AWS app support experience and batch support (Autosys and UNIX)
o Participate on the 24/7 on-call rotation.

Education/Experience:

  • Bachelor's degree in computer programming or equivalent training required.
  • 2-4 years of support experience required.(AWS,Unix and Autosys)
  • Strong verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
  • Work well within a team

    Top 3 skills:
  • Unix
  • Autosys


Job Requirements

 

Job Snapshot

Location US-VA-Herndon
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
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Company Overview

ACS Solutions

ACS Group provides services to Fortune 1000 companies across various industry verticals. With a proven track record of managing project demands while improving the efficiency, productivity and profitability of new and existing projects through process improvement, ACS Group is consistently recognized for identifying and implementing strategic solutions that create and preserve long-term business value. Learn More

Contact Information

US-VA-Herndon
American CyberSystems, Inc.
(571)421-1005
Snapshot
ACS Solutions
Company:
US-VA-Herndon
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description


Role: IT Support Specialist
Location: Remote role
Type: Contract to hire

Responsibilities -
o Provide Production Support (L2 support) for EDI/DW/Legal & Compliance applications
o Perform shakeout execution, release/deployment support troubleshoot issues and communicate effectively. Follow-up on root cause analysis.
o Manage incident and Change Management activities along with partnering with Dev teams and other project stakeholders
o Production support background. AWS app support experience and batch support (Autosys and UNIX)
o Participate on the 24/7 on-call rotation.

Education/Experience:

  • Bachelor's degree in computer programming or equivalent training required.
  • 2-4 years of support experience required.(AWS,Unix and Autosys)
  • Strong verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
  • Work well within a team

    Top 3 skills:
  • Unix
  • Autosys


Job Requirements

 
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F34599 IT Support Specialist Level II Apply now