Performs the following in a mid-career capacity: develops, implements and standardization of maintenance contracts, supplier performance, and contract process improvements. Monitors multiple existing contracts to determine compliance. Develops contract specifications for supplier goods and services and relevant documents (SOW, Technical Evaluation, RFx documents). Interacts with suppliers and buyers. Facilitates team relationships to ensure a thorough understanding of the organization's needs and requirements and the continuous improvement of contractual processes. Generates plans, acquires materials, and schedules services for facilities activities. Creates and deploys schedules based on system, customer, and regulatory requirements. Communicates with internal and external suppliers and customers to coordinate scheduled activities. Leads efforts to review, create, improve, and document processes and procedures related to facilities operations. Leads or participates in meetings with other organizations such as EHS, ISC, Legal, Security and Fire, IT, etc.) to create and validate processes. Uses project management tools and industry-recognized concepts to develop scope of work, budget, and schedules to achieve desired outcomes on time, high quality, and for cost improvement. May coordinate and lead the Contract team. Takes a lead role in collecting data from various systems to perform analysis. Identifies and analyzes deficiencies. Analyzes trend data to identify contract/procedural opportunities for improvement and to develop resolution plans. Makes recommendations and implements improvements. Supports research efforts or independently conducts studies using varied media (such as financial data, internet, reports, bench-marking studies, new technology, etc.) for determining feasibility, viability, or capability in support of supplier performed requirements requests (AKA contracts). Prepares and presents reports explaining options, impact, and recommendations. Coordinates the processing of complex or unique requests to meet customer needs. Ensures that configuration control is maintained for data, processes, and documents. Performs problem resolution in support of business operations by investigating, developing and preparing alternatives, impact statements, and recommendations. Takes into consideration objectives and strategies that meet business and infrastructure requirements. Conducts studies and makes recommendations to support business operations.
• Analytical Skills: The candidate will regularly execute data analysis to identify trends offering potential opportunities for service improvement and cost reduction. Lead analysis, studies and research efforts necessitating the use of varied media (financial data, internet, reports, benchmarking studies, new technology, etc. to assess feasibility, viability, or capability for meeting project or customer objectives.
• Business (Operational) Acumen: Facilitates team relationships to ensure a thorough understanding of the organization's needs and requirements and the continuous improvement of contractual processes. Working closely with Indirect Supply Chain, this individual will play a leading or supporting role in developing and deploying supplier strategy for Facilities with implications for organizational business plans. Work may include requirements definition, contract strategy, and statement of work development which requires collaboration with other groups or organizations (Facilities, EHS, Legal, Security & Fire Protection, Information Technology (IT), and various suppliers). Candidate must be capable of reviewing expiring contracts to assess, identify and prioritize potential opportunities for rebidding, extending, contract replacement or restructuring
• Use of Business Systems: analyse and integrate spend data, market & business intelligence existing contracts & suppliers (Maximo/SSPN/SAP/Ariba) with service requirements.
• Adaptability: Initiates and leads regional or site cross-functional teams to target and implement contract initiatives with representatives from multiple disciplines or organizations including Facilities, Indirect Supply Chain (Procurement) and Finance.
• Project Management: The candidate must be capable of exercising considerable latitude in processing complicated or unique requirements including addressing complex scheduling issues using project management tools and industry-recognized concepts (project management exposure, scheduling, risk/opportunity management).
• Interpersonal Skills: Ability to communicate and work effectively with people to accomplish objectives.
• Customer Service: As a service organization the candidate will support internal business partner requests and provide the appropriate level of communication and status information and see all commitments through to completion.