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Field Engineer

Job Description


Qualifications:
The Field Engineer is responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. This position is also responsible for implementation and support of desktop devices, applications, peripherals, telephone systems, network devices, airline specific equipment ( Kiosk, Flight Information Display Systems, Ramp Information Display Systems) and multiple server platforms. Performs, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.). Also performs upgrade services (adding to or changing a workgroup computer, workgroup peripheral, or software) as specified in the Service Request. Updates asset management systems.

Responsibilities:
The ideal candidate for this position possesses 2 - 4 years formal IT training or 3+ years equivalent experience. This position also requires an A+ Certification. Basic Network/Server and application knowledge (MS Office, Outlook, etc.) is also required. Candidate must have troubleshooting skills (hardware/software) and XP workstation and peripheral knowledge. Previous airline experience is preferred. Candidate must have a valid driver's license. Candidate must have excellent verbal and written skills. Must possess the technical expertise to apply relevant technical processes to appropriate business needs. Additionally, candidate must have the ability to deliver quality work on time and translate planning into action by following applicable established procedures or methodologies.

Job Requirements

A+ Helpdesk Technical Suppport

Job Snapshot

Location US-MN-Eagan
Employment Type Contractor
Pay Type Year
Pay Rate N/A
Store Type Other
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Company Overview

AIC (part of ACS Group)

Analysts International Corporation (AIC) is an IT services firm fully dedicated to the success and satisfaction of its customers. From IT staffing to project-based solutions, AIC provides a broad range of services designed to help businesses and government agencies drive value, control costs and deliver on the promise of a more efficient and productive enterprise. Learn More

Contact Information

US-MN-Eagan
AIC
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Snapshot
AIC (part of ACS Group)
Company:
US-MN-Eagan
Location:
Contractor
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Other
Store Type:

Job Description


Qualifications:
The Field Engineer is responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. This position is also responsible for implementation and support of desktop devices, applications, peripherals, telephone systems, network devices, airline specific equipment ( Kiosk, Flight Information Display Systems, Ramp Information Display Systems) and multiple server platforms. Performs, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.). Also performs upgrade services (adding to or changing a workgroup computer, workgroup peripheral, or software) as specified in the Service Request. Updates asset management systems.

Responsibilities:
The ideal candidate for this position possesses 2 - 4 years formal IT training or 3+ years equivalent experience. This position also requires an A+ Certification. Basic Network/Server and application knowledge (MS Office, Outlook, etc.) is also required. Candidate must have troubleshooting skills (hardware/software) and XP workstation and peripheral knowledge. Previous airline experience is preferred. Candidate must have a valid driver's license. Candidate must have excellent verbal and written skills. Must possess the technical expertise to apply relevant technical processes to appropriate business needs. Additionally, candidate must have the ability to deliver quality work on time and translate planning into action by following applicable established procedures or methodologies.

Job Requirements

A+ Helpdesk Technical Suppport
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Field Engineer Apply now