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HRIS Support Analyst

Job Description

**9 Month initial contract period to permanent hire**

  • Provides second tier support for HR service center requests as identified by HR management system end users. Identifies, researches, and resolves technical problems/requests.
  • Responds to telephone calls, email and system generated requests for HR technical support.
  • Documents, tracks, and monitors request in service center technology to ensure timely resolution.
  • May use basic process improvement techniques to identify and resolve opportunities for improvements.
  • Simulates user issues to resolve operating difficulties.
  • May interact with network services, HR project managers, or application development resources in resolution of issues. Handles special projects, as assigned.
  • Works under limited supervision.
  • Strong computer skills including working knowledge of MS Office software packages, HR specific technology and HR service center technology.

Job Requirements

  • Must have strong Excel skills including V-lookup; Macros is a big plus.
  • Experience with Learning Management Systems preferred.
  • Experience with SQL Databases and Access desired.
  • Must have strong customer service skills and able to communicate with all levels within organization .
  • Proactive thinking/problem solving, analysis of issues and develop resolution.
  • Associates Degree or equivalent. 3+ years related experience.

Job Snapshot

Location US-TX-Houston
Employment Type Full-Time
Pay Type Hour
Pay Rate $24.00 - $26.00 /Hour
Store Type IT & Technical
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Company Overview

NESC

Without it, you end up starting over, which is simply unacceptable. The combination of quality and experience breeds success. That’s what we provide for our clients. When you work with us you’ll quickly realize that your staffing options are limitless. If you have a need, we have a solution. What sets us apart from our competitors is that we listen to what your needs are and place experienced personnel in a position to succeed. Our pool of professionals enables us to provide top-tier engineers and technical support personnel on contract/temporary basis locally, regionally, and nationally. In a world contingent on keywords and numbers, we look beyond the resume and develop relationships with our contractors and client companies which positions us to provide the quality and success we’re all seeking. Learn More

Contact Information

US-TX-Houston
Amanda Priest or Karissa Kilgore
281-537-9103
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Snapshot
NESC
Company:
US-TX-Houston
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$24.00 - $26.00 /Hour
Pay Rate:
IT & Technical
Store Type:

Job Description

**9 Month initial contract period to permanent hire**

  • Provides second tier support for HR service center requests as identified by HR management system end users. Identifies, researches, and resolves technical problems/requests.
  • Responds to telephone calls, email and system generated requests for HR technical support.
  • Documents, tracks, and monitors request in service center technology to ensure timely resolution.
  • May use basic process improvement techniques to identify and resolve opportunities for improvements.
  • Simulates user issues to resolve operating difficulties.
  • May interact with network services, HR project managers, or application development resources in resolution of issues. Handles special projects, as assigned.
  • Works under limited supervision.
  • Strong computer skills including working knowledge of MS Office software packages, HR specific technology and HR service center technology.

Job Requirements

  • Must have strong Excel skills including V-lookup; Macros is a big plus.
  • Experience with Learning Management Systems preferred.
  • Experience with SQL Databases and Access desired.
  • Must have strong customer service skills and able to communicate with all levels within organization .
  • Proactive thinking/problem solving, analysis of issues and develop resolution.
  • Associates Degree or equivalent. 3+ years related experience.
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HRIS Support Analyst Apply now