The #1 Site for IT and Engineering Jobs - search all IT and Engineering  jobs.

Help Desk 1

Job Description

AIC Talent Solutions is seeking qualified candidates for Help Desk I position with our client in Columbus OH. This is a contract to hire role! W2 ONLY - No C2C for this Help Desk I position.

Responsibilities:

  • Provide users and external customers support for computer applications/hardware, printer and phone/voicemail.
  • Provide research to users and external customers with 'how to', error messages and latest releases.
  • Provide hardware maintenance for computers, printers and phones.
  • Knowledge of Microsoft 365 and associated applications
  • Assists in user migrations to Microsoft 365
  • Understanding of Active Directory (base level), hardware configurations
  • Ability to learn new things as new processes are developed
  • Maintain knowledge base, process and operational documentation.
  • Regular attendance and punctuality is essential for this job.



Requirements:

  • Compliance with BCI&I background checks and completion of Protecting God's Children program.
  • High School degree preferred; Industry certification (network +, A+, etc.) a degree in a related field such as computer science, information technology, or information system management is preferred.
  • A minimum of one-year prior IT help desk experience is required.
  • Excellent communication skills and knowledge of office equipment.
  • Knowledge of Microsoft 365 (Microsoft Word, Microsoft Outlook, PowerPoint and Excel) is required. Understanding of Remote Management/Monitoring principals (Atera RMM preferred)
  • The ability to work with others in a collaborative team environment.
  • Ability to read and comprehend instructions, write short correspondence, and memos. Ability to effectively communicate to customers, clients, and other employees of the Diocese.

Job Requirements

 

Job Snapshot

Location US-OH-Columbus
Employment Type Contract to Hire
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
Apply

Company Overview

Analysts

Analysts is a premier provider of outcome-based Information Technology (IT) Consulting and Solutions to businesses and government agencies worldwide. IT Solutions from Analysts span across technology development, implementation and integration – and IT is all we do. Our core competency in Application Solutions, Enterprise Information Management, Cloud Services, Infor/Lawson ERP, Secure Information Sharing, and QA/Testing is backed by domain expertise and service delivery options tailored to our clients’ needs. Founded in 1966, Analysts is part of the ACS Group. Learn More

Contact Information

US-OH-Columbus
Analysts
859-219-4212
Snapshot
Analysts
Company:
US-OH-Columbus
Location:
Contract to Hire
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description

AIC Talent Solutions is seeking qualified candidates for Help Desk I position with our client in Columbus OH. This is a contract to hire role! W2 ONLY - No C2C for this Help Desk I position.

Responsibilities:

  • Provide users and external customers support for computer applications/hardware, printer and phone/voicemail.
  • Provide research to users and external customers with 'how to', error messages and latest releases.
  • Provide hardware maintenance for computers, printers and phones.
  • Knowledge of Microsoft 365 and associated applications
  • Assists in user migrations to Microsoft 365
  • Understanding of Active Directory (base level), hardware configurations
  • Ability to learn new things as new processes are developed
  • Maintain knowledge base, process and operational documentation.
  • Regular attendance and punctuality is essential for this job.



Requirements:

  • Compliance with BCI&I background checks and completion of Protecting God's Children program.
  • High School degree preferred; Industry certification (network +, A+, etc.) a degree in a related field such as computer science, information technology, or information system management is preferred.
  • A minimum of one-year prior IT help desk experience is required.
  • Excellent communication skills and knowledge of office equipment.
  • Knowledge of Microsoft 365 (Microsoft Word, Microsoft Outlook, PowerPoint and Excel) is required. Understanding of Remote Management/Monitoring principals (Atera RMM preferred)
  • The ability to work with others in a collaborative team environment.
  • Ability to read and comprehend instructions, write short correspondence, and memos. Ability to effectively communicate to customers, clients, and other employees of the Diocese.

Job Requirements

 
Anvsawuuz2fudwnozwf1ljezodezlji3mjbaywnzawnvcnauyxbsaxryywsuy29t
Sologig Advice

For your privacy and protection, when applying to a job online: Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn More

By applying to a job using sologig.com you are agreeing to comply with and be subject to the workinretail.com Terms and Conditions for use of our website. To use our website, you must agree with theTerms & Conditionsand both meet and comply with their provisions.
Help Desk 1 Apply now