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Help Desk Analyst I

Job Description

Ref ID: 03720-0011127411

Classification: Help Desk Analyst I

Compensation: DOE

If you want to work as a Help Desk Analyst in an innovative and fast-paced environment, Robert Half Technology might have the job for you. We need a creative with a talent for solving both routine and unique problems. You will be supporting local and field users, in this a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the King of Prussia, Pennsylvania area.

For immediate consideration, please email tina.huynh@rht.com

Key responsibilities
- Identify recurring technical issues and propose solutions to address the root of the problems
- Deliver IT support for operating systems, productivity software, and a variety of other applications used internally
- Independently investigate and implement solutions to technical issues
- Resolve technical help tickets submitted via phone, email, and walk-ups

Job Requirements

- Experience installing and configuring operating systems, networked and local printers, and business applications
- Ability to recognize, evaluate, and resolve problems effectively
- Demonstrated knowledge of user administration and bug fixing in a client server environment
- IT support ticketing system experience highly valued
- Familiarity with basic networking concepts
- Knowledge of Microsoft Windows 10
- Active Directory experience desired

To be considered, please send your email to tina.huynh@rht.com

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-PA-King of Prussia
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
Other Compensation: DOE
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-PA-King of Prussia
Recruiter
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Snapshot
Robert Half Technology
Company:
US-PA-King of Prussia
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 03720-0011127411

Classification: Help Desk Analyst I

Compensation: DOE

If you want to work as a Help Desk Analyst in an innovative and fast-paced environment, Robert Half Technology might have the job for you. We need a creative with a talent for solving both routine and unique problems. You will be supporting local and field users, in this a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the King of Prussia, Pennsylvania area.

For immediate consideration, please email tina.huynh@rht.com

Key responsibilities
- Identify recurring technical issues and propose solutions to address the root of the problems
- Deliver IT support for operating systems, productivity software, and a variety of other applications used internally
- Independently investigate and implement solutions to technical issues
- Resolve technical help tickets submitted via phone, email, and walk-ups

Job Requirements

- Experience installing and configuring operating systems, networked and local printers, and business applications
- Ability to recognize, evaluate, and resolve problems effectively
- Demonstrated knowledge of user administration and bug fixing in a client server environment
- IT support ticketing system experience highly valued
- Familiarity with basic networking concepts
- Knowledge of Microsoft Windows 10
- Active Directory experience desired

To be considered, please send your email to tina.huynh@rht.com

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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Help Desk Analyst I Apply now