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Help Desk Analyst I

Job Description

Ref ID: 01000-0011153760

Classification: Help Desk Analyst I

Compensation: $16.15 to $18.70 hourly

If you want to work as a Help Desk Analyst in an innovative and fast-paced environment, Robert Half Technology might have the job for you. We're looking for a creative with a talent for solving both routine and unique problems. Candidates who can support local and field users in a highly visible role that has a positive impact on both the department and the company will be a good fit for this position. Located in Miramar, Florida, the Help Desk Analyst opportunity is a long-term temporary-to-full-time role.

What you get to do every single day

- Independently investigate and implement solutions to technical issues

- Diagnose recurring technical issues and implement solutions to address the root of the problems

- Offer IT support for operating systems, productivity software, and a variety of other applications used internally

- Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups

If you are interested in this opportunity please send resumes to Argenis Herrera at Argenis.Herrera@rht.com

Job Requirements

- IT support ticketing system experience highly valued - Understanding of basic networking concepts - Demonstrated knowledge of user administration and bug fixing in a client server environment - Knowledge of Active Directory - Microsoft Office 365 experience desired - SharePoint experience - Proven experience in installing and configuring operating systems, networked and local printers, and business applications - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity - 2+ years of prior experience

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-FL-Tamarac
Employment Type Full-Time
Pay Type Hour
Pay Rate $16.15 - $18.70 /Hour
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-FL-Tamarac
Recruiter
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Snapshot
Robert Half Technology
Company:
US-FL-Tamarac
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$16.15 - $18.70 /Hour
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 01000-0011153760

Classification: Help Desk Analyst I

Compensation: $16.15 to $18.70 hourly

If you want to work as a Help Desk Analyst in an innovative and fast-paced environment, Robert Half Technology might have the job for you. We're looking for a creative with a talent for solving both routine and unique problems. Candidates who can support local and field users in a highly visible role that has a positive impact on both the department and the company will be a good fit for this position. Located in Miramar, Florida, the Help Desk Analyst opportunity is a long-term temporary-to-full-time role.

What you get to do every single day

- Independently investigate and implement solutions to technical issues

- Diagnose recurring technical issues and implement solutions to address the root of the problems

- Offer IT support for operating systems, productivity software, and a variety of other applications used internally

- Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups

If you are interested in this opportunity please send resumes to Argenis Herrera at Argenis.Herrera@rht.com

Job Requirements

- IT support ticketing system experience highly valued - Understanding of basic networking concepts - Demonstrated knowledge of user administration and bug fixing in a client server environment - Knowledge of Active Directory - Microsoft Office 365 experience desired - SharePoint experience - Proven experience in installing and configuring operating systems, networked and local printers, and business applications - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity - 2+ years of prior experience

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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Help Desk Analyst I Apply now