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Help Desk Analyst I

Job Description

Ref ID: 03710-0011216031

Classification: Help Desk Analyst I

Compensation: $15.20 to $17.60 hourly

You might be interested in Robert Half Technology's new job opening for a Help Desk Analyst, if you want to work in an innovative and fast-paced work environment at a company in the Education industry. Are you a creative with a talent for solving both routine and unique problems? This is a position that will support local and field users as a highly visible role that has a positive impact on both the department and the company. Located in King of Prussia, Pennsylvania, the Help Desk Analyst opportunity is a long-term temporary-to-full-time role.

Key responsibilities

- Deliver IT support for operating systems, productivity software, and a variety of other applications used internally

- Resolve technical help tickets submitted via phone, email, and walk-ups

- Diagnose recurring technical issues and implement solutions to address the root of the problems

- Independently investigate and implement solutions to technical issues

For immediate consideration please email hailee.gerwitz@rht.com

Job Requirements

- Less than one year of experience required

- Ability to simplify complex problems and build solutions

- Firm grasp of basic networking concepts

- Support Tickets experience

- Deep understanding of Microsoft Office 365

- Microsoft Windows experience

- Google Apps experience preferred

- Proven knowledge of Hardware Installation

- Comptia A+ experience desired

- Prior experience with IT support ticketing systems

- Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications

- Working knowledge of user administration and bug fixing in a client server environment

For immediate consideration please email hailee.gerwitz@rht.com

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-PA-King of Prussia
Employment Type Full-Time
Pay Type Hour
Pay Rate $15.20 - $17.60 /Hour
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-PA-King of Prussia
Recruiter
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Snapshot
Robert Half Technology
Company:
US-PA-King of Prussia
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$15.20 - $17.60 /Hour
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 03710-0011216031

Classification: Help Desk Analyst I

Compensation: $15.20 to $17.60 hourly

You might be interested in Robert Half Technology's new job opening for a Help Desk Analyst, if you want to work in an innovative and fast-paced work environment at a company in the Education industry. Are you a creative with a talent for solving both routine and unique problems? This is a position that will support local and field users as a highly visible role that has a positive impact on both the department and the company. Located in King of Prussia, Pennsylvania, the Help Desk Analyst opportunity is a long-term temporary-to-full-time role.

Key responsibilities

- Deliver IT support for operating systems, productivity software, and a variety of other applications used internally

- Resolve technical help tickets submitted via phone, email, and walk-ups

- Diagnose recurring technical issues and implement solutions to address the root of the problems

- Independently investigate and implement solutions to technical issues

For immediate consideration please email hailee.gerwitz@rht.com

Job Requirements

- Less than one year of experience required

- Ability to simplify complex problems and build solutions

- Firm grasp of basic networking concepts

- Support Tickets experience

- Deep understanding of Microsoft Office 365

- Microsoft Windows experience

- Google Apps experience preferred

- Proven knowledge of Hardware Installation

- Comptia A+ experience desired

- Prior experience with IT support ticketing systems

- Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications

- Working knowledge of user administration and bug fixing in a client server environment

For immediate consideration please email hailee.gerwitz@rht.com

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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Help Desk Analyst I Apply now