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Help Desk Analyst I

Job Description

Ref ID: 01000-0011113411

Classification: Help Desk Analyst I

Compensation: $14.25 to $16.50 hourly

If you're looking for your next employment opportunity, contact Robert Half Technology to find out more about becoming a Help Desk Analyst in an innovative and fast-paced work environment at a company in the Communications industry. Are you a creative with a talent for solving both routine and unique problems? You will be supporting local and field users, in this a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Deerfield Beach, Florida area and is a long-term temporary opportunity.

Responsibilities

- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems

- Solve technical help tickets submitted via phone, email, and walk-ups

- Independently investigate and implement solutions to technical issues

- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

Job Requirements

- Proven experience in installing and configuring operating systems, networked and local printers, and business applications

- Prior experience with IT support ticketing systems

- Critical thinking, problem solving, ability to work independently

- Low Voltage Cabling experience

- Proficiency in Network Cabling

- Solid understanding of cabling

- Background in user administration and bug fixing in a client server environment

- Comprehension of basic networking concepts

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-FL-Deerfield Beach
Employment Type Full-Time
Pay Type Hour
Pay Rate $14.25 - $16.50 /Hour
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-FL-Deerfield Beach
Recruiter
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Snapshot
Robert Half Technology
Company:
US-FL-Deerfield Beach
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$14.25 - $16.50 /Hour
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 01000-0011113411

Classification: Help Desk Analyst I

Compensation: $14.25 to $16.50 hourly

If you're looking for your next employment opportunity, contact Robert Half Technology to find out more about becoming a Help Desk Analyst in an innovative and fast-paced work environment at a company in the Communications industry. Are you a creative with a talent for solving both routine and unique problems? You will be supporting local and field users, in this a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Deerfield Beach, Florida area and is a long-term temporary opportunity.

Responsibilities

- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems

- Solve technical help tickets submitted via phone, email, and walk-ups

- Independently investigate and implement solutions to technical issues

- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

Job Requirements

- Proven experience in installing and configuring operating systems, networked and local printers, and business applications

- Prior experience with IT support ticketing systems

- Critical thinking, problem solving, ability to work independently

- Low Voltage Cabling experience

- Proficiency in Network Cabling

- Solid understanding of cabling

- Background in user administration and bug fixing in a client server environment

- Comprehension of basic networking concepts

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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Help Desk Analyst I Apply now