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Help Desk Analyst I

Job Description

Ref ID: 03600-0011077791

Classification: Help Desk Analyst I

Compensation: $18.00 to $23.00 hourly

Do you love animals? If so, then Robert Half Technology has the opportunity for you! Our client, located in Portland, OR is looking for a help desk analyst for a 3-6-month contract opportunity. The ideal candidate has a strong background in help desk support and a passion for helping members of the team resolve issues.

Responsibilities:
-Perform account auditing for the purpose of eliminating unused accounts
-Communicate effectively with managers
-Tighten account security
-Actively take ownership of hardware cleanup
-Network cabling clean up
-Provide end-user support for all IT Systems. Escalate issues when necessary.
-Respond to all requests in a timely fashion.
-Track IT requests for technical assistance on hardware, software, network and telecommunications equipment and applications in the IT ticket system.
-Deploy and maintain distributed systems
-Install and configure software applications
-Maintain list of IT-related systems, assets and software licenses.
-Deploy telephones and mobile devices
-Configure user accounts
-Install and configure printers and copiers
-Manage and monitor backups of systems and data.

Job Requirements

Requirements:
-3+ years’ experience providing computer and software support to end users.
-Microsoft desktop and server operating system administration. Experience with Windows 7 or later and Microsoft Office 2010 or later preferred.
-Administration of Active Directory and Group policy for management of users and computers.
-Administration of wired and wireless network equipment
-Networking protocol experience with DHCP, DNS, SNMP and TCP/IP
-Basic management of server virtualization systems, Hyper-V, VMWare, vSphere and vCenter preferred
-Backup technologies and methodologies
-Basic skills in cloud (hosted) technologies
-Able to effectively troubleshoot and resolve technical problems
-Excellent time management and organizational skills.
-Ability to manage multiple tasks at one time

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-OR-Portland
Employment Type Full-Time
Pay Type Hour
Pay Rate $18.00 - $23.00 /Hour
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
Apply

Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-OR-Portland
Recruiter
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Snapshot
Robert Half Technology
Company:
US-OR-Portland
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$18.00 - $23.00 /Hour
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 03600-0011077791

Classification: Help Desk Analyst I

Compensation: $18.00 to $23.00 hourly

Do you love animals? If so, then Robert Half Technology has the opportunity for you! Our client, located in Portland, OR is looking for a help desk analyst for a 3-6-month contract opportunity. The ideal candidate has a strong background in help desk support and a passion for helping members of the team resolve issues.

Responsibilities:
-Perform account auditing for the purpose of eliminating unused accounts
-Communicate effectively with managers
-Tighten account security
-Actively take ownership of hardware cleanup
-Network cabling clean up
-Provide end-user support for all IT Systems. Escalate issues when necessary.
-Respond to all requests in a timely fashion.
-Track IT requests for technical assistance on hardware, software, network and telecommunications equipment and applications in the IT ticket system.
-Deploy and maintain distributed systems
-Install and configure software applications
-Maintain list of IT-related systems, assets and software licenses.
-Deploy telephones and mobile devices
-Configure user accounts
-Install and configure printers and copiers
-Manage and monitor backups of systems and data.

Job Requirements

Requirements:
-3+ years’ experience providing computer and software support to end users.
-Microsoft desktop and server operating system administration. Experience with Windows 7 or later and Microsoft Office 2010 or later preferred.
-Administration of Active Directory and Group policy for management of users and computers.
-Administration of wired and wireless network equipment
-Networking protocol experience with DHCP, DNS, SNMP and TCP/IP
-Basic management of server virtualization systems, Hyper-V, VMWare, vSphere and vCenter preferred
-Backup technologies and methodologies
-Basic skills in cloud (hosted) technologies
-Able to effectively troubleshoot and resolve technical problems
-Excellent time management and organizational skills.
-Ability to manage multiple tasks at one time

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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Help Desk Analyst I Apply now