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Help Desk Analyst I

Job Description

Ref ID: 01000-0011113417

Classification: Help Desk Analyst I

Compensation: $14.25 to $16.50 hourly

We need someone who excels at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Communications field. The ideal candidate for this Help Desk Analyst position has strong problem-solving skills and a passion for making effective change within an organization. This Help Desk Analyst role is based in the Deerfield Beach, Florida area and is a long-term temporary opportunity.

What you get to do every day

- Diagnose recurring technical issues and implement solutions to address the root of the problems

- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

- Independently investigate and implement solutions to technical issues

- Provide service on technical help tickets submitted via phone, email, and walk-ups

Job Requirements

- Experience in user administration and bug fixing in a client server environment

- Understanding of basic networking concepts

- Ability to simplify complex problems and build solutions

- IT support ticketing system experience desired

- Background in installing and configuring operating systems, networked and local printers, and business applications

- Solid understanding of cabling

- Deep understanding of Network Cabling

- Low Voltage Cabling experience required

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-FL-Deerfield Beach
Employment Type Full-Time
Pay Type Hour
Pay Rate $14.25 - $16.50 /Hour
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-FL-Deerfield Beach
Recruiter
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Snapshot
Robert Half Technology
Company:
US-FL-Deerfield Beach
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$14.25 - $16.50 /Hour
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 01000-0011113417

Classification: Help Desk Analyst I

Compensation: $14.25 to $16.50 hourly

We need someone who excels at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Communications field. The ideal candidate for this Help Desk Analyst position has strong problem-solving skills and a passion for making effective change within an organization. This Help Desk Analyst role is based in the Deerfield Beach, Florida area and is a long-term temporary opportunity.

What you get to do every day

- Diagnose recurring technical issues and implement solutions to address the root of the problems

- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

- Independently investigate and implement solutions to technical issues

- Provide service on technical help tickets submitted via phone, email, and walk-ups

Job Requirements

- Experience in user administration and bug fixing in a client server environment

- Understanding of basic networking concepts

- Ability to simplify complex problems and build solutions

- IT support ticketing system experience desired

- Background in installing and configuring operating systems, networked and local printers, and business applications

- Solid understanding of cabling

- Deep understanding of Network Cabling

- Low Voltage Cabling experience required

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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Help Desk Analyst I Apply now