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Help Desk Analyst Il

Job Description

Ref ID: 04080-0010758673

Classification: Help Desk Analyst I

Compensation: $18.00 to $25.00 hourly

If you're looking for a role as a Help Desk Analyst, a growing company partnering with Robert Half Technology needs someone to support local and field users. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the San Antonio, Texas area and is a long term temporary-to-fulltime opportunity.

Major responsibilities

- Independently investigate and implement solutions to technical issues

- Provide service on technical help tickets submitted via phone, email, and walk-ups

- Identify recurring technical issues and propose solutions to address the root of the problems

- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

Job Requirements

PC Skills, Routers, Switches, Server, Printers, Cisco Products, DHCP - DNS, Internet, LAN - Local Area Network, Network Communication, TCP/IP - Transm Ctrl Prot/Internet Prot, WAN - Wide Area Network, Active Directory, Citrix, Mac OS, Microsoft Windows 10, Microsoft Windows 7, Microsoft Windows 8, VOIP - Voice Over IP

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-TX-San Antonio
Employment Type Full-Time
Pay Type Hour
Pay Rate $18.00 - $25.00 /Hour
Store Type Engineering & Aerospace, IT & Technical, Creative & Design
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Company Overview

Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Learn More

Contact Information

US-TX-San Antonio
Recruiter
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Snapshot
Robert Half Technology
Company:
US-TX-San Antonio
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$18.00 - $25.00 /Hour
Pay Rate:
Engineering & Aerospace, IT & Technical, Creative & Design
Store Type:

Job Description

Ref ID: 04080-0010758673

Classification: Help Desk Analyst I

Compensation: $18.00 to $25.00 hourly

If you're looking for a role as a Help Desk Analyst, a growing company partnering with Robert Half Technology needs someone to support local and field users. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the San Antonio, Texas area and is a long term temporary-to-fulltime opportunity.

Major responsibilities

- Independently investigate and implement solutions to technical issues

- Provide service on technical help tickets submitted via phone, email, and walk-ups

- Identify recurring technical issues and propose solutions to address the root of the problems

- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

Job Requirements

PC Skills, Routers, Switches, Server, Printers, Cisco Products, DHCP - DNS, Internet, LAN - Local Area Network, Network Communication, TCP/IP - Transm Ctrl Prot/Internet Prot, WAN - Wide Area Network, Active Directory, Citrix, Mac OS, Microsoft Windows 10, Microsoft Windows 7, Microsoft Windows 8, VOIP - Voice Over IP

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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