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Help Desk Analyst

Job Description


SNI Technology is working with a company in the IT field to find a Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst position, which is a long term temporary opportunity, is located in the Orlando, Florida, area.

What you get to do every day

  • Organize hardware repairs with the appropriate vendors
  • Communicate regularly and effectively with ticket submitter
  • Rectify computer problems, and suggest appropriate action/solutions
  • Offer computer desktop support in accordance with established policies and procedures
  • Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
  • Create records of daily data communication transactions, issues and remedial actions taken or installation activities
  • Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals - 2+ years of desktop support or other related experience
  • Experience writing procedure manuals, user instructions, business correspondence, and general report writing

Job Requirements

 

Job Snapshot

Location US-FL-Orlando
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
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Company Overview

SNI Technology

SNI Technology® is one of the fastest growing technology recruitment companies in the country specializing in technical careers and temporary jobs. We uniquely align with our clients and the candidates we represent, because our staff is hired from the industry we serve. We offer technical talent and employment opportunities on a contract, contract–to–hire, and a direct–hire basis in a wide variety of disciplines from helpdesk professionals to the most cutting-edge software architects. Learn More

Contact Information

US-FL-Orlando
SNI Technology
Snapshot
SNI Technology
Company:
US-FL-Orlando
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description


SNI Technology is working with a company in the IT field to find a Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst position, which is a long term temporary opportunity, is located in the Orlando, Florida, area.

What you get to do every day

  • Organize hardware repairs with the appropriate vendors
  • Communicate regularly and effectively with ticket submitter
  • Rectify computer problems, and suggest appropriate action/solutions
  • Offer computer desktop support in accordance with established policies and procedures
  • Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
  • Create records of daily data communication transactions, issues and remedial actions taken or installation activities
  • Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals - 2+ years of desktop support or other related experience
  • Experience writing procedure manuals, user instructions, business correspondence, and general report writing

Job Requirements

 
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Help Desk Analyst Apply now