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Help Desk Associate

Job Description

Handles more complex problems or malfunctions of systems application, hardware and software. Responsible for day to day operations of Help Desk and some analysis on call volume. Recognize, research, isolate and resolve information systems problems. Coordinate referrals to appropriate technical, professional or service personnel for appropriate services, repairs, training, and follow-up.

Job Requirements

Handles more complex problems or malfunctions of systems application, hardware and software. Responsible for day to day operations of Help Desk and some analysis on call volume. Recognize, research, isolate and resolve information systems problems. Coordinate referrals to appropriate technical, professional or service personnel for appropriate services, repairs, training, and follow-up.

Job Snapshot

Location US-CA-San Diego
Employment Type Contractor
Pay Type Year
Pay Rate $0.00 - $23,000.00 /Year
Store Type IT & Technical
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Company Overview

American Cybersystems, Inc. (ACS Group)

ACS Group provides services to Fortune 1000 companies across various industry verticals. With a proven track record of managing project demands while improving the efficiency, productivity and profitability of new and existing projects through process improvement, ACS Group is consistently recognized for identifying and implementing strategic solutions that create and preserve long-term business value. Learn More

Contact Information

US-CA-San Diego
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Snapshot
American Cybersystems, Inc. (ACS Group)
Company:
US-CA-San Diego
Location:
Contractor
Employment Type:
Year
Pay Type:
$0.00 - $23,000.00 /Year
Pay Rate:
IT & Technical
Store Type:

Job Description

Handles more complex problems or malfunctions of systems application, hardware and software. Responsible for day to day operations of Help Desk and some analysis on call volume. Recognize, research, isolate and resolve information systems problems. Coordinate referrals to appropriate technical, professional or service personnel for appropriate services, repairs, training, and follow-up.

Job Requirements

Handles more complex problems or malfunctions of systems application, hardware and software. Responsible for day to day operations of Help Desk and some analysis on call volume. Recognize, research, isolate and resolve information systems problems. Coordinate referrals to appropriate technical, professional or service personnel for appropriate services, repairs, training, and follow-up.

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Help Desk Associate Apply now