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Help Desk III Analyst

Job Description


Our client is seeking a Help Desk III Analyst for an exciting contract to hire scenario. The Help Desk III Analyst will reports to the Service Desk Manager and they are looking for an individual who is a problem-solver and has a proven track record of working within a team environment to successfully address challenging network computing issues, and is accustomed to leveraging technical training opportunities to improve their skills. If you have the experience and the desire, we'd like to talk to you.
DUTIES:

  • Troubleshooting network, equipment and service-related problems with remote control technologies
  • Analyzing remote monitoring reports to identify capacity and performance issues and resolve them
  • Accurate documentation of all activities conducted
  • The ability to manage, maintain, troubleshoot and support our users' networks, equipment, software and services
  • The ability to learn quickly and adapt to changing requirements



REQUIREMENTS:

  • 7+ years NOC/ Help Desk experience
  • A+, Net+, Security+, MCSA 2008/2012, CCNA Certifications
  • Strong interpersonal skills required to effectively communicate
  • Passion for continuing education
  • Experience with Dell, Cisco and SonicWALL, Apple technologies
  • Experience with ConnectWise PSA, and LabTech RMM a plus

Job Requirements

 

Job Snapshot

Location US-CO-Colorado Springs
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
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Company Overview

SNI Technology

SNI Technology® is one of the fastest growing technology recruitment companies in the country specializing in technical careers and temporary jobs. We uniquely align with our clients and the candidates we represent, because our staff is hired from the industry we serve. We offer technical talent and employment opportunities on a contract, contract–to–hire, and a direct–hire basis in a wide variety of disciplines from helpdesk professionals to the most cutting-edge software architects. Learn More

Contact Information

US-CO-Colorado Springs
SNI Technology
Snapshot
SNI Technology
Company:
US-CO-Colorado Springs
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description


Our client is seeking a Help Desk III Analyst for an exciting contract to hire scenario. The Help Desk III Analyst will reports to the Service Desk Manager and they are looking for an individual who is a problem-solver and has a proven track record of working within a team environment to successfully address challenging network computing issues, and is accustomed to leveraging technical training opportunities to improve their skills. If you have the experience and the desire, we'd like to talk to you.
DUTIES:

  • Troubleshooting network, equipment and service-related problems with remote control technologies
  • Analyzing remote monitoring reports to identify capacity and performance issues and resolve them
  • Accurate documentation of all activities conducted
  • The ability to manage, maintain, troubleshoot and support our users' networks, equipment, software and services
  • The ability to learn quickly and adapt to changing requirements



REQUIREMENTS:

  • 7+ years NOC/ Help Desk experience
  • A+, Net+, Security+, MCSA 2008/2012, CCNA Certifications
  • Strong interpersonal skills required to effectively communicate
  • Passion for continuing education
  • Experience with Dell, Cisco and SonicWALL, Apple technologies
  • Experience with ConnectWise PSA, and LabTech RMM a plus

Job Requirements

 
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Help Desk III Analyst Apply now