The #1 Site for IT and Engineering Jobs - search all IT and Engineering  jobs.

Help Desk Manager

Job Description



SNI is seeking a Help Desk Manager in North Denver. The Help Desk Manager will manage a team of 6. The Help Desk Manager will have to hold a proven history shows that the candidate has been there and done with Help Desk Management experiences. The Help Desk Manager must be comfortable working with data and metrics. The Help Desk Manager must have a mentality that allows for process improvement after assessing company requirements and operational procedures.
Key Responsibilities:
* The Help Desk Manager is required to have a BA/BS. The ideal candidate would have a degree in Computer Science, MIS or Business Management.
* The Help Desk Manager should have a minimum of 7 years of IT experience working within a help desk environment
* The Help Desk Manager should have at least 3 years of Help Desk management experience.
* The Help Desk Manager should have experience managing teams in an ITIL environment.
* The ideal Help Desk Manager candidate would possess HDI and ITIL certifications.
* The Help Desk Manager should have high-level exposure to Problem, Incident and Change Management processes that are outlined in ITIL standards

Job Requirements

 

Job Snapshot

Location US-CO-Boulder
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type IT & Technical
Apply

Company Overview

SNI Technology

SNI Technology® is one of the fastest growing technology recruitment companies in the country specializing in technical careers and temporary jobs. We uniquely align with our clients and the candidates we represent, because our staff is hired from the industry we serve. We offer technical talent and employment opportunities on a contract, contract–to–hire, and a direct–hire basis in a wide variety of disciplines from helpdesk professionals to the most cutting-edge software architects. Learn More

Contact Information

US-CO-Boulder
SNI Technology
Snapshot
SNI Technology
Company:
US-CO-Boulder
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
IT & Technical
Store Type:

Job Description



SNI is seeking a Help Desk Manager in North Denver. The Help Desk Manager will manage a team of 6. The Help Desk Manager will have to hold a proven history shows that the candidate has been there and done with Help Desk Management experiences. The Help Desk Manager must be comfortable working with data and metrics. The Help Desk Manager must have a mentality that allows for process improvement after assessing company requirements and operational procedures.
Key Responsibilities:
* The Help Desk Manager is required to have a BA/BS. The ideal candidate would have a degree in Computer Science, MIS or Business Management.
* The Help Desk Manager should have a minimum of 7 years of IT experience working within a help desk environment
* The Help Desk Manager should have at least 3 years of Help Desk management experience.
* The Help Desk Manager should have experience managing teams in an ITIL environment.
* The ideal Help Desk Manager candidate would possess HDI and ITIL certifications.
* The Help Desk Manager should have high-level exposure to Problem, Incident and Change Management processes that are outlined in ITIL standards

Job Requirements

 
Sologig Advice

For your privacy and protection, when applying to a job online: Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn More

By applying to a job using sologig.com you are agreeing to comply with and be subject to the workinretail.com Terms and Conditions for use of our website. To use our website, you must agree with theTerms & Conditionsand both meet and comply with their provisions.
Help Desk Manager Apply now