Job Title: Help Desk Support I
Job Location: Denver, CO 80246
Job Type: Contract
Seeking a Help Desk Tech with at least one year of experience to support one of our local Government clients in Denver, CO
- Provides support to end users on a variety of issues.
- Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support.
- Documents, tracks and monitors the problem to ensure a timely resolution.
- May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area.
- Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
- Relies on instructions and pre-established guidelines to perform the functions of the job.